outstanding customer service agent My experience with customer service and the solution to the problem was Handled professionally and without hesitation A call back was offered and followed through with ease, therefore solving my issue! It was not even an airNwater problem, but Mike M went way over the top to Help me! Very unusual for the world's current climate!!! Would highly recommend this company!!!

Most excellent customer care. I enjoyed speaking with Christine today who helped me select an evaporative cooler to suit my needs. She was courteous and thorough and demonstrated full knowledge of the companies product line. I am looking forward to delivery of the cooler, and expect that it will work as described. James Doman

Great service by Christine in sales and Mike in returns!! Product just what we wanted We ordered a Pedestal Humidifier. Christine in sales was more than helpful, really great service. The product was great except in had a damage, stain on the top. Christine sent our issue to the returns dept. and Mike worked with us, We could return the init for another or keep this one and he would issue a partial credit. After much thought, we decided to keep the init rther than go thru the hastle of packing it up, shipping, etc. VERY good service by both Christine and Mike. We would positively oeder from Air N-Water again.

Best return ever! Now I know what the M stands for... Magnificent! Mike M the Magnificent was my contact with my purchase from beginning to end and it was a great experience. I purchased a washer that turned out to be not what I was looking for and Mike M helped me with the entire process from start to complete refunded return. He was a pleasure to communicate with and was so helpful that he even emailed me the return label. I can not say enough about how easy he made it all. Great customer service skills!!! Would highly recommend this company!!

Absolutely a great experience ordering from your company:) Christine helped us with ordering our reversible fan on June 11, 2014. She was extremely helpful and very pleasant:) We will definitely use this site again due to the great service and friendliness of your employee. Believe me there are some very rude people out there but Christine is not one of them. I was a manager withe the state of Michigan and I would have valued that personality that she portrays. Thank you so much :)