Great service by Christine in sales and Mike in returns!! Product just what we wanted We ordered a Pedestal Humidifier. Christine in sales was more than helpful, really great service. The product was great except in had a damage, stain on the top. Christine sent our issue to the returns dept. and Mike worked with us, We could return the init for another or keep this one and he would issue a partial credit. After much thought, we decided to keep the init rther than go thru the hastle of packing it up, shipping, etc. VERY good service by both Christine and Mike. We would positively oeder from Air N-Water again.

Sous vide quit, great company response My sous vide immersion cooker quit working after 8 months of reliable performance. I contacted the company asking if there was a reset as the device displayed an F1 code. After trying a reset, which did not work, they arranged to send me a replacement unit at no cost. I found customer service to be friendly, responsive and professional. I certainly would buy from this company again.

I made a purchase just recently I made a purchase just recently, and I got a good device, full set, instructions - everything is in place... I liked that the manager of the company really tried to help, did not offer the most expensive models, took into account all the wishes, it seemed to me a very pleasant detail ...

Great ice maker We have only had it for 24 hours, but is already exceeding my expectations. It makes ice quickly and takes the place of a Maytag referator ice maker which broke in just one year. The frig repair person told us that it couldn't be repaired and if we replaced it, the replacement unit would soon fail due to a design flaw. Instead of spending a huge amount of $ to replace it, we opted to buy the Air N- water ice maker. Beware of Maytag refrigerators!

CS was outstanding--Shipping back too them even with warranty coverage--COSTLY-- Great customer service from Steve.. On top of everything Stellar communication Shipping back to them for warranty==$$$$===--YUP warranty service The only thing that was unsettling.. VERY costly.. I will think twice again before opting for a warranty coverage. Just for the mere fact of the costly shipping back to them for a repair or a replacement