I LOVE that I got an email when I had… I LOVE that I got an email when I had an issue with my address. Instead of them just sending it anyway, and possibly getting lost or sent to the wrong place, they double checked with me just to make sure! Even after normal business hours, and I got a response back so quick to let me know that they have resolved my issue for me and my order has been processed! Absolutely the best customer service, the best company and I am so excited to get my order!! Thank you everyone who works with Smallwood for everything y’all do!

The best high quality photos ever! I love this company and their products! Customer service is excellent and helpful when you have an issue. Photos are high quality and perfect for a gift or to show off in your home.

All around great experience! The website was easy to use. The prints are beautiful. One of the prints was wrinkled upon arrival (nothing they did wrong, juts shuffling in the box) and I inquired the best way to remove the wrinkle. I received a prompt response with advice to remedy, with an offer to replace the item altogether if I wasn't completely satisfied. The remedy worked, and their prompt response and great customer service was appreciated.

Mother's Day gift for my wife Mother's Day gift for my wife, I selected the photos for the frames and emailed their support staff. In a matter of minutes, Natalie stepped in to help me coordinate one of the photos that was blurry. Resent the file and had some changes made to mirror an image. Very quick and professional. 10/10 def will buy more because of that type of service.

If you were thinking about it, DO IT. I have used them a few times. Beautiful, quality prints and quick shipping. This past time I received a picture with a crease in the middle and emailed customer service a couple pictures and Within… idk 15 minutes they wrote me saying they are shipping me a new one right away. Cant say enough good things