Another Home Run by Carpet One Carpet One in Ames makes the whole process of choosing, measuring, & installation of flooring seamless. We worked with Terra Rooney several times & in our latest project, chose carpet. Terra is great to work with, and Tom & Donja Esk were, too. They are true professionals, know precisely what they are doing, & very methodical in their approach. Our new carpet was installed beautifully & we couldn't be more pleased with the end result delivered by Tom & Donja! Thanks again, Carpet One, Ames!

Poor customer service We were disappointed in the sales and service provided by the carpet one personnel. Measurement of the product is a key to getting a project done on time. After measuring incorrectly and not ordering enough, we had to wait even longer than we were told the first time. Thank goodness the installer caught her mistake before cutting it. The saleswoman nevers mentioned that the pattern that we had picked couldn't be pieced, nor the price or how to care for it. All of these things should be brought up.

I was very pleased from the time I… I was very pleased from the time I decided to purchase the carpet.Kent went over the warranty & etc, very professionally.Love our carpet & the installers were very professional as well.Will definitely be back for future purchases & will recommend to friends & family. Julie Lias

Alex was a very helpful and explained … Alex was a very helpful and explained some of the carpet differences very well. The process was easy except for moving everything in our upstairs to be ready. The installers were polite, friendly, worked well and efficiently together. We are loving the new carpet and now wish we had done this sooner.

Went from a knees knocking, I don't know what I am doing, please help me person to a "Wow!! Everyone come look at my super new tile! Isn't it wonderful!" happy purchaser! Abby, the sales person who worked with me, was patient and understanding. She was professional in sharing possible choices with me. The installation crew was always on time, explained things well when I had questions and did an excellent job on what was not a normal installation. I had an "island" of carpet surrounded by a tile border. I wanted that carpet replaced with similar coordinating tile. It happened quickly and wonderfully. I have had only glowing compliments on the entire new look. Have eagerly told anyone who asks from where and by whom I had the job done.