Jean Young
GBPoor service Poor service, took months to get installed. Told they were coming several times, sometimes two to three times a day where told different times and dates. When they did come tile could not be installed because subfloor needed to be removed. Saleman told them to put over existing vinyl floor causing tile to be much higher than carpets, trip over it numerous times a day! Only way to fix without taking out tile is take out carpet and build up family room floor(17x30 foot room) and replace carpet out of our pocket. Sounds like a good way to sale carpet!!
Christine Thompson
GBWe just redecorated our living room… We just redecorated our living room with LVP, installed by Kevin Wright for CarpetOne in Ames. This is the 2nd time Kevin has laid LVP in our home & he does a great job! He is professional, courteous, & efficient. We specifically requested him for this job as he had done an outstanding job in our kitchen last year. We highly recommend Kevin!
PAMELA REINKE
GBI received excellent customer service … I received excellent customer service from Jim Van Loh who went out of his way to assist me in finding the perfect vinyl plank for my home and to drop off samples at my door. I also received kind assistance from Kent. He drove to my home twice (some 60 miles round trip) to review the Pre-Installation checklist, etc. with me. I cannot speak highly enough of Denny who laid the flooring. His eye for detail and his precision work were absolutely outstanding!! He is clearly an experienced perfectionist in his work and it shows. He is top notch! I will be a repeat customer of Carpet One, Okoboji.
JACKIE D
GBVery happy customer! Carpet One did a great job from helping with the selection of our carpet and working with us on tear out and installation so we could do some painting in between. The installers were professional and did a great job! Troy was very helpful when making our selection. We replaced all of the carpet in our house on both levels and they made it as painless as possible!
Linda
GBThe installers were friendly The installers were friendly, courteous snd very efficient. They did an excellent job and it looks beautiful. Sales person who helped me with tile selection definitely knew their products and made it a painless process. Defintely would choose them again.