Great customer service and great… Great customer service and great product. I ordered the wrong mattress and Sally, with customer service was awesome at solving my issue. The box was very damaged but Sweetnight's packaging is amazing with no damage to the mattress. We are extremely happy with the mattress we received and it filled out the full 10" in the middle as expected, 9" around the edges in approximately 12 hours. We will purchase again from this company.

low quality Made in china. Not high quality. If you sleep in one spot it will have a permanent indentation making it very uncomfortable. I called on the 95th night and they were critical of why I didnt call earlier if I wasnt happy. They count shipping time so the 100 nights isnt accurate.

Comfy mattresses for our Airbnb I ordered several mattresses for my Airbnb home but after all the setup, I had to return 2 twin size mattresses and purchase another queen instead. Despite it being a while, Sweetnight was able to take the return and refund me the full amount. Also, I did quite a bit of mattress shopping and the Sweetnight mattresses are comparable with some other brands, but half the price! We sleep well and everyone that stays at our airbnb compliments the comfort of the beds.

Happy with my mattress purchase I ordered the queen size Whisper mattress and find it very comfortable so far, not too firm and just soft enough. It arrived quickly via FedEx. The mattress cover it came with had a small hole in it, so I reached out to customer service. They responded quickly and were very pleasant to deal with. Customer service offered to send me a waterproof mattress cover as a replacement and I was happy with that. The replacement arrived within 3 or 4 days and I would definitely order from Sweetnight again.

Helpful and Responsive Customer Service I made an order for the 10in full size Twilight | Pillow Top Memory Foam & Inner Springs Hybrid Mattress with an added 2-Inch Ultra Soft Mattress Topper. The mattress was shipped via FedEx 3 days later and arrived 4 business days later (NJ to CA). I gave some time for the mattress topper to arrive and contacted customer service when I did not receive any notifications. Customer service was very responsive and was able to ship out a replacement.