Delay resolved Ordered a quilt set second week of November and never had any delays before. This time there was a long delay so I reached out to Customer Service. They got back with me right away, tracked the problem and it arrived just in time!

Everyone in this company is so nice Everyone in this company is so nice, especially Ryan. They are very responsive and assisted promptly with my personalization requests. I bought a few items and return one of them without any issue. Now I know where to get holiday gifts for my family.

Grizz We live in New Zealand and were greatly impressed with Bright & Roomy. Our purchase was beautiful and communication was excellent. We received our order, delivered straight to our door within a fortnight of ordering which was fantastic . A very Big thank you to a brilliant company and we would recommend you without hesitation. We wish you a Very Merry Christmas and a safe and Happy New Year to you all from The garden city of Christchurch NZ. Gaye Bartley

The company is very responsive The company is very responsive. They do not take calls frequently but always get back to me fast either by texts/ Messenger. USPS kept saying my package was arriving late for one week. Bright & Roomy got it resolved and the rug was delivered today. Pleased overall.

Can't say anything less then top… Can't say anything less then top quality customer service. I ordered a expensive rug and when receiving it I noticed I needed the indoor/outdoor material and 1 simple email and instantly not only did they make it right but also let me donate the original rug to my local boys club. This was over the top first class Service and there images and quality of the photos on these rugs are nothing less then amazing. Great Job brightroomy.com you will forever have my business and I advise everyone else to do the same. You can't go wrong spending your money with this 5 Star company