Can't say anything less then top… Can't say anything less then top quality customer service. I ordered a expensive rug and when receiving it I noticed I needed the indoor/outdoor material and 1 simple email and instantly not only did they make it right but also let me donate the original rug to my local boys club. This was over the top first class Service and there images and quality of the photos on these rugs are nothing less then amazing. Great Job brightroomy.com you will forever have my business and I advise everyone else to do the same. You can't go wrong spending your money with this 5 Star company

Quilts very Poor Quality! First I will say customer service is quick to respond. But as far as the item was concerned that is the only good thing I can say, the "quilt" I bought for my son for Christmas. It arrived 27 days after ordering it (yes the website is clear about this but not clear on the reasoning for this as the item ships out direct from China). After opening the item I can't understand all the good reviews for these items.... it was two thin layer with almost no quilt batting in between, but this I could have lived with. What stopped me was the actual design, it was printed from what looked like a blown up photo so all the lines were blurred and there was a flaw right in the middle where the picture did not copy correctly onto the fabric during printing. Contacted the company and was asked if I wanted it to to be replaced or refunded, opted for the refund and I am now shopping for a last minute Christmas idea for my son.

This is THE best company! This is THE best company! Not only do they sell awesome rugs, the customer service was great! Shipping time was exactly as stated/expected, as well! I bought a 5x8 Atalanta Braves rug for my classroom and my students absolutely love it plus I’m the envy of all the teachers because I scored such a great rug! Order without hesitation, you will not be disappointed!

Fantastic wall art! Ordered the 3 panel Iron Maiden wall art and wasn’t sure what to expect. What I received was magnificent and totally exceeded expectations. The artwork is superlative and the colors pop great!! Highly recommend!! WELL WORTH the wait!

Terrible shipping times & terrible… ** update ** Changed review from 1 star to 5 stars as customer service made it right. Thank you to bright and roomy for addressing my issue. ‐‐--------------------- Terrible shipping times & terrible customer service. I can't even log into my account anymore, when I try and reset my password it doesn't send the email to do so...and yes, I did check my spam folder. Will never buy from them again.