Delay resolved Ordered a quilt set second week of November and never had any delays before. This time there was a long delay so I reached out to Customer Service. They got back with me right away, tracked the problem and it arrived just in time!

Everyone in this company is so nice Everyone in this company is so nice, especially Ryan. They are very responsive and assisted promptly with my personalization requests. I bought a few items and return one of them without any issue. Now I know where to get holiday gifts for my family.

Satisfied Customer I ordered a throw for my SIL semi close to Xmas. They texted me right after I ordered & said due to them making everything to order it may not come b4 Xmas & would I like to proceed w/my order. Never had a company do that, was very nice. It arrived better than expected. Colors were so vibrant, she loved it! I will order from them in the future for sure😊 Thanks Bright & Roomy!

Customers Beware! Awesome Seller In January, I bought a canvas. The box overall seems too small and flat to accommodate the main and 4 additional panels. I was about to return but could not resist opening the package to inspect its contents. Despite the box looking a bit squished in transit, all 5 panels were intact and, in fact, very nicely rendered and gallery wrapped! I ended up keeping it and ordered 3 more items. The quilts looked flat since the inside plastic packages were compressed. I was disappointed but they turned out quite fluffy after one day. The rug is pretty much the same way. Their customers service is attentive and friendly. One of my emails fell through the crack but the others were replied amazingly fast. Well, overall they are not perfect but I highly recommend Bright & Roomy anyway. Their service attitude is not seen much nowadays.

Grizz We live in New Zealand and were greatly impressed with Bright & Roomy. Our purchase was beautiful and communication was excellent. We received our order, delivered straight to our door within a fortnight of ordering which was fantastic . A very Big thank you to a brilliant company and we would recommend you without hesitation. We wish you a Very Merry Christmas and a safe and Happy New Year to you all from The garden city of Christchurch NZ. Gaye Bartley