I ordered a quilt and shams but failed… I ordered a quilt and shams but failed to update my shipping information. The product was on its way to my previous address as of yesterday. I spoke to Todd in Customer Service and he was excellent about everything. He stated he would check into it with FedEx and try to reroute it. He stated he would call me back the next day, which is today. He just called me and was able to get the product routed to my current address. He was probably the best Customer Service Rep. I’ve ever spoken to. Patient, thorough and professional. Thanks Todd and Lush Decor I will be back to shop again.

Dana Marchetta Dana Marchetta, response was amazing and she was able to work with me on my return and new discount and order! Excellent company ⭐️ ⭐️⭐️⭐️⭐️ and customer service!! Thank you Dana!!

Dana Marchetta is the Best… Dana Marchetta did a fabulous job in finding two similar boho handmade shades for my window. She looked through boxes of shades to find the correct match! Thank you Dana!

Todd's customer service was superior Todd's customer service was superior. I was having difficulty searching for a particular window treatment and he took his time and walked me through it. Not only did he take the time to hear my concerns, he assisted with results. Lush Decor has a loyal customer, because of Todd!!!

great customer service was a bit concerned when I had an issue with a valance I purchased. I wrote the company and immediately they sent a replacement. they were courteous and efficiently delivered the replacement promptly. I received communication throughout thr process. wonderful company where customer satisfaction matters. thank you! I will choose you again and again.