BEWARE OF RETOUCHED PICTURES!! BEWARE OF RETOUCHED PICTURES!! While order placing, delivery and customer service work perfectly and there is no reason to criticize, the pictures Nordic Knots uses on their websites are HEAVILY PHOTOSHOPPED and do not at all resemble what I received. Hence, while being able to return your order, you might incur serious return fees...

Nordic Knots is 10/10 Melissa in customer service at Nordic Knots was so lovely to work with. She was quick to respond, helpful, and even advised on my space when I sent photos. She also was nice enough to apply a Black Friday discount to a rug I purchased after the fact since the original one didn't fit in my space. She was incredibly friendly and made me want to order from Nordic Knots again. The quality of the rug is also amazing - you really get what you pay for.

Great rugs, great customer service It is interesting to see some negative reviews here since we have a completely different experience (and maybe also different rug types with finer knitting). We found the rugs to be of a great quality and very beautiful design. So far, they have been easy to maintain (and we have two dogs) and still look amazing. We just got our last addition for our bedroom and we love it :) Moreover, their client services are amazing! We ordered several samples before making a purchase and returning the rugs was never an issue so far (even before they started charging for the returns which we completely understand).

Love the rug and its a decent price… Love the rug and its a decent price point but after two years I've noticed it's not holding up as much as my other (more traditional, more expensive) rugs. Every few inches a spot on the rug is shedding and looks worn out. Socks and clothing items get stuck to it very easily so I have to vacuum it fairly regularly.

If you're looking for a rug - this is the place This company offers beautiful rugs of high quality that are well crafted. On top of that, their customer service is amazing, very responsive and helpful. The service is great not only when it comes to receiving the products but also in returns, and I find this to be a very important thing in a company. As a whole my experience with this company was excellent and I highly recommend it.