Beautiful rugs We spent months trying to find the right rug for our bedroom, and when we received our sample of the Park rug in Dusty White, we knew we'd found the perfect one. The color brings warmth to our space, and we love that it’s made from natural fibers—the wool is so soft! The experience was seamless from start to finish and delivery was fast.

Poor quality and terrible customer service I ordered two runners from Nordic Knots. The first one was good and then I received the second one which was crooked, extremely cheap looking with loose knots and threads all over. But the real frustration started when I wanted to return it, they took 1 week to send me the return label and issued the refund 2 weeks after they received the rug and deducted a "restocking fee" for a defective item. They will never get my business again.

If you're looking for a rug - this is the place This company offers beautiful rugs of high quality that are well crafted. On top of that, their customer service is amazing, very responsive and helpful. The service is great not only when it comes to receiving the products but also in returns, and I find this to be a very important thing in a company. As a whole my experience with this company was excellent and I highly recommend it.

Love the fact that you can order actual… Love the fact that you can order actual decent size samples. Great quality and very good customer service team. Would definitely recommend and order again.

Great rugs, great customer service It is interesting to see some negative reviews here since we have a completely different experience (and maybe also different rug types with finer knitting). We found the rugs to be of a great quality and very beautiful design. So far, they have been easy to maintain (and we have two dogs) and still look amazing. We just got our last addition for our bedroom and we love it :) Moreover, their client services are amazing! We ordered several samples before making a purchase and returning the rugs was never an issue so far (even before they started charging for the returns which we completely understand).