I queried the price of multiple colour… I queried the price of multiple colour samples (6) for a specific rug - advised the £9 charge of each sample is for sample plus package and posting. However if you order six samples the postage does not need to increase six fold. So you shouldn't be charged £54 for six samples. Many rug sellers do not charge for samples which helps prospective buyers - I would have paid a small charge for samples but not an excessively greedy amount. Having read other Trust Pilot reviews I am glad I didn't place an order - seems you have some quality issues with the rugs. Nordic Knots have since offered 5 free samples but it took a one star review for them to take action. If I receive them and the quality is ok I will edit this review accordingly.

BEWARE OF RETOUCHED PICTURES!! BEWARE OF RETOUCHED PICTURES!! While order placing, delivery and customer service work perfectly and there is no reason to criticize, the pictures Nordic Knots uses on their websites are HEAVILY PHOTOSHOPPED and do not at all resemble what I received. Hence, while being able to return your order, you might incur serious return fees...

Love the rug and its a decent price… Love the rug and its a decent price point but after two years I've noticed it's not holding up as much as my other (more traditional, more expensive) rugs. Every few inches a spot on the rug is shedding and looks worn out. Socks and clothing items get stuck to it very easily so I have to vacuum it fairly regularly.

SHEDS NONSTOP!!! Recently ordered the Boho 8' x 11' wool rug which arrived in August 2023. It is not Sept 2023 and it is CONSTANTLY SHEDDING! It has clogged my vacuum cleaner canister over 12 times! My house constantly looks dusty now. I have contacted the company in hopes that they will allow a refund. ADDENDUM: Company reached out, will see if shedding subsides over the next few months. They did offer alternate solutions if it does not improve

Beautiful rug and great customer service I recently bought a rug from Nordic Knots. Customer service is great. I actually ordered a rug but changed my mind within a day. They were very helpful and I was able to cancel my order and order a new one. In the meantime I received my rug. It's beautiful, just as the pictures on the website. I can very much recommend Nordic Knots.