Purchased a Dual layer Bone Purchased a Dual layer Bone. Medium, #4 Heavy Chewers. My 34 lb mutt LOVED the taste, but completely destroyed it in 2 days. It only lasted that long because I took it away from her on the first day when it was only partially destroyed! As expensive as it was, I would have expected more durability.

5 star customer service, company values their customers Purchased the Chew Stick for our 5 month puppy, she had no interest in playing with the new toy, reached out to Karen and she provided some suggestions to try and help our puppy become interested. After a week of trying there was no interest, reached back out to Karen who offered a replacement toy. We were given the option of a ball or rope, we went ahead and requested the rope. A couple of days later we received the rope and she could not be happier. Wanted to say that customer service goes a long way in making me feel valued as a consumer. Thank you Karen for your great customer service.

Best toy our dog has ever had Our Rottweiler who's two and a half years old absolutely destroys every toy and loses interest quite quickly. We have three playology toys now and he absolutely love them. If you put one in his mouth you can cut his nails give him a bath or do whatever you want and as long as he has that ball or bone in his mouth he's happy. It's probably the best toy we've ever had. Yes they're expensive but well worth every dime.

customer service I must say, Bandit had no interest in the "beef sented bone" but this review is not about the toy. The customer service goes above and beyond. Without a receipt they honored the fact that we purchased the toy. After several emails (Karen) got to know Bandit quite well. She has recomended another one of their products for Bandit to try free of charge. Once our spoiled Shitzu (Bandit) tries out the new toy I will report back. This company gets a 5 star rating for making this an easy and enjoyable transaction. Shawn Derby

Karen was so helpful when my puppy… Karen was so helpful when my puppy chewed through what I thought was an indestructible bone. She responded immediately and offered to send me two new ones to replace the ones that were ruined. This company stands by their name and their customer service is top notch. Hard to find anymore. Highly recommend buying their products!!