5 star customer service, company values their customers Purchased the Chew Stick for our 5 month puppy, she had no interest in playing with the new toy, reached out to Karen and she provided some suggestions to try and help our puppy become interested. After a week of trying there was no interest, reached back out to Karen who offered a replacement toy. We were given the option of a ball or rope, we went ahead and requested the rope. A couple of days later we received the rope and she could not be happier. Wanted to say that customer service goes a long way in making me feel valued as a consumer. Thank you Karen for your great customer service.

Great customer service Bought a rope bone and rubber stick for my 3 small dogs - no interest whatsoever. Contacted email address on packaging for customer service. They were very responsive and sent me 2 different toys to try - a bone and a ball. Dogs are showing more interest in these. Not sure the scented toys are making a difference, but happy with a company that stands behind its products and tried to make it right.

My 10 year old boy absolutely LOVES the… My 10 year old boy absolutely LOVES the dri-weave dental rope. It's his favorite of all the toys he has.. I was a little worried when I couldn't find it at my local pet store anymore but now that I've learned I can order it directly from Playology, all is right in my doggie world. ❤❤

Chupacabra Proof? Maybe. Our little Yorkie, Archie, loves to play, but he literally love his toys to pieces. So when the one toy that survived his razor like teeth, after almost a year, was a lone Playology ball, we picked him up two more and Playology bone. The bone wasn’t meant for the heaviest chewers and didn’t even last an hour, but luckily Karen at Playology directed us that most dogs who love the bone love the Playology Ring as well, and that it is made for the heaviest chewers like Archie, she even replaced his bone with one to try out. He LOVES it and has played non-stop with it for almost two days and it had held up perfectly. Karen was awesome, Playology is our new favorite dog toy company, worth every penny.

I purchased the Playology dual layer… I purchased the Playology dual layer bone for my puppy. It wasn't to her liking, finicky puppy. I emailed Karen bc she said that if my pet isn't satisfied, Karen will make it right!! KAREN SURE DID!!! She gave me ideas to interest my pup but they didn't work. Karen is sending a new toy!!! What a FANTASTIC RELIABLE FRIENDLY COMPANY!!!