Amazing Customer Service! I recently had an issue with a toy I purchased, my 13 month old pup literally destroyed in a matter of no time at all... I contacted customer service, and they were More than helpful and happy to replace the toy and send out another with it as well. I reached out to KONG with a similar issue and got absolutely nowhere with them!! It was at this point I realized I Playology will be my First Choice when it comes to toys for my pets!!

Good buying experience, great toys Super easy purchasing experience and I love that if we can get free shipping and let Playology have the profits vs "others." That said, I appreciate Petco for having exposed me to the products in their store, too! We regularly buy the Playology Large Rope toy for our dog because she loves it, loves the squeaking on her teeth as she unknots it, shakes it, scissors at the threads and pulls on it when we hold one end. A great toy - I think this is our 5th in 9-months.

Karen was so helpful when my puppy… Karen was so helpful when my puppy chewed through what I thought was an indestructible bone. She responded immediately and offered to send me two new ones to replace the ones that were ruined. This company stands by their name and their customer service is top notch. Hard to find anymore. Highly recommend buying their products!!

Customer service is great! I had a great experience with Karen in customer care! After my dog destroyed two toys within minutes, I reached out expressing my disappointment since these toys are not inexpensive and are marketed as tough. Karen listened to my feedback and suggested that I try one of their higher ranked toys for my dog. She provided two recommendations, asked which flavor I wanted and sent me two brand new toys for free! It’s been a few months and my dog hasn’t made a dent in either but plays with them all the time. Thank you to Karen for working with me and restoring my faith in the company!

Amazing Customer Experience Karen provided exceptional assistance when I reached out with concerns of the new bones I bought my three dogs. With prompt responsiveness, she swiftly offered to dispatch a higher durability toy for my pups. I will absolutely be purchasing from Playology again just due to the outstanding customer service. Thank you!