Karen was so helpful when my puppy… Karen was so helpful when my puppy chewed through what I thought was an indestructible bone. She responded immediately and offered to send me two new ones to replace the ones that were ruined. This company stands by their name and their customer service is top notch. Hard to find anymore. Highly recommend buying their products!!

Great Customer Service!!! Our dog is a power chewer and broke his first toy because we purchased a toy built for a different type of chewer. I contacted Karen, and she helped send a toy more appropriate for our dog's chewing style! Our dog loves his new toy, and I am so grateful that this company truly cares about their customers!

Chupacabra Proof? Maybe. Our little Yorkie, Archie, loves to play, but he literally love his toys to pieces. So when the one toy that survived his razor like teeth, after almost a year, was a lone Playology ball, we picked him up two more and Playology bone. The bone wasn’t meant for the heaviest chewers and didn’t even last an hour, but luckily Karen at Playology directed us that most dogs who love the bone love the Playology Ring as well, and that it is made for the heaviest chewers like Archie, she even replaced his bone with one to try out. He LOVES it and has played non-stop with it for almost two days and it had held up perfectly. Karen was awesome, Playology is our new favorite dog toy company, worth every penny.

customer service I must say, Bandit had no interest in the "beef sented bone" but this review is not about the toy. The customer service goes above and beyond. Without a receipt they honored the fact that we purchased the toy. After several emails (Karen) got to know Bandit quite well. She has recomended another one of their products for Bandit to try free of charge. Once our spoiled Shitzu (Bandit) tries out the new toy I will report back. This company gets a 5 star rating for making this an easy and enjoyable transaction. Shawn Derby

4 minutes of chewing $25 later I purchased a Playology round donut style toy and paid roughly $25 for it. After looking at different people experiences I decided for that price it has to be good. I brought the toy home to my 16 month American Staffordshire Terrier and she had it in shreds and swallowing pieces within 4 minutes.