Amazing Customer Experience Karen provided exceptional assistance when I reached out with concerns of the new bones I bought my three dogs. With prompt responsiveness, she swiftly offered to dispatch a higher durability toy for my pups. I will absolutely be purchasing from Playology again just due to the outstanding customer service. Thank you!

Chupacabra Proof? Maybe. Our little Yorkie, Archie, loves to play, but he literally love his toys to pieces. So when the one toy that survived his razor like teeth, after almost a year, was a lone Playology ball, we picked him up two more and Playology bone. The bone wasn’t meant for the heaviest chewers and didn’t even last an hour, but luckily Karen at Playology directed us that most dogs who love the bone love the Playology Ring as well, and that it is made for the heaviest chewers like Archie, she even replaced his bone with one to try out. He LOVES it and has played non-stop with it for almost two days and it had held up perfectly. Karen was awesome, Playology is our new favorite dog toy company, worth every penny.

5 star customer service, company values their customers Purchased the Chew Stick for our 5 month puppy, she had no interest in playing with the new toy, reached out to Karen and she provided some suggestions to try and help our puppy become interested. After a week of trying there was no interest, reached back out to Karen who offered a replacement toy. We were given the option of a ball or rope, we went ahead and requested the rope. A couple of days later we received the rope and she could not be happier. Wanted to say that customer service goes a long way in making me feel valued as a consumer. Thank you Karen for your great customer service.

Great Customer Service!!! Our dog is a power chewer and broke his first toy because we purchased a toy built for a different type of chewer. I contacted Karen, and she helped send a toy more appropriate for our dog's chewing style! Our dog loves his new toy, and I am so grateful that this company truly cares about their customers!

Karen was so helpful when my puppy… Karen was so helpful when my puppy chewed through what I thought was an indestructible bone. She responded immediately and offered to send me two new ones to replace the ones that were ruined. This company stands by their name and their customer service is top notch. Hard to find anymore. Highly recommend buying their products!!