I bought an item and never received an order confirmation. I ordered a Diesel by Seletti Cosmic Dinner Plate-Pluto on April 26th, 2023. I never received any confirmation email or order number. I found this odd, so I emailed the contact email on their website, but they never replied. I tried emailing one month later and found that the email might be invalid, and the messages won’t send. I still have no information on my item. I find this extremely unprofessional and frustrating. Yes, they seem to have beautiful things, but I will not recommend purchasing from Gessato. I’m not here to make you guys look bad, but I figured I would hopefully get some answers. Thank you.

Great store for interior designers! I had several queries prior to ordering and the team were so helpful, nothing was too much trouble for them. I ordered material swatches which arrived very quickly. I made my choice and had to arrange a specific delivery date to my project site. The team was very patient and accommodating. My experience has been positive all the way through. Thank you.

Order Corrected with a Bonus My first experience with Gessato Design Store started off rocky—I received an orange corduroy pillow instead of the brown one I ordered. But customer service was quick to resolve the issue. They overnight-shipped the correct color, included a prepaid return label for the mistake, and even threw in a complimentary laundry detergent that I now adore. All in all, it turned into a very positive experience due to their excellent customer service.

Very happy with my new portable lamp I purchased from Gessato an outdoor portable lamp which arrived very promptly. The quality of both product and service are outstanding. Thank you.

I'm really satisfied with my initial order... I'm delighted with my first purchase from Gessato. We bought a variety of items for our home bar and kitchen. All the products arrived exactly as they appeared in the online photos. I'm certainly going to shop with them again.