I'm really satisfied with my initial order... I'm delighted with my first purchase from Gessato. We bought a variety of items for our home bar and kitchen. All the products arrived exactly as they appeared in the online photos. I'm certainly going to shop with them again.

Great store for interior designers! I had several queries prior to ordering and the team were so helpful, nothing was too much trouble for them. I ordered material swatches which arrived very quickly. I made my choice and had to arrange a specific delivery date to my project site. The team was very patient and accommodating. My experience has been positive all the way through. Thank you.

I purchased a beautiful chair.......... I purchased a beautiful chair from Gessato. It arrived in good condition and looks fantastic in my home. I also took advantage of a sale they were having so it was great to get a better deal.

Unique products, bad customer service Gessato.com is a company that has interesting, unique design ideas and also sells a variety of home and personal goods, However, their customer service and communication stinks. I recently received an order from Gessato that contained the wrong item, which I promptly returned using their pre-paid label. It's been over a month and I have not received my refund despite repeated emails and online chats attempts to contact them, which have been completely unsuccessful. I filed a Better Business Bureau complaint and learned I'm not alone - BBB has multiple similar complaints from customers being completely ignored by the company after receiving incorrect items or no items at all. Buyer beware!

Order Corrected with a Bonus My first experience with Gessato Design Store started off rocky—I received an orange corduroy pillow instead of the brown one I ordered. But customer service was quick to resolve the issue. They overnight-shipped the correct color, included a prepaid return label for the mistake, and even threw in a complimentary laundry detergent that I now adore. All in all, it turned into a very positive experience due to their excellent customer service.