Unique products, bad customer service Gessato.com is a company that has interesting, unique design ideas and also sells a variety of home and personal goods, However, their customer service and communication stinks. I recently received an order from Gessato that contained the wrong item, which I promptly returned using their pre-paid label. It's been over a month and I have not received my refund despite repeated emails and online chats attempts to contact them, which have been completely unsuccessful. I filed a Better Business Bureau complaint and learned I'm not alone - BBB has multiple similar complaints from customers being completely ignored by the company after receiving incorrect items or no items at all. Buyer beware!

exceptional customer service I’ve had a truly exceptional experience with their customer service — clear and prompt communication, and solved my issue immediately. I’d happily (and confidently) purchase from them again!

All is well so far. For my new apartment, I've been purchasing numerous decor items from Gessato. Everything has arrived on schedule and is of excellent quality. I just ordered some additional dinner plates.

Very happy with my new portable lamp I purchased from Gessato an outdoor portable lamp which arrived very promptly. The quality of both product and service are outstanding. Thank you.

I'm really satisfied with my initial order... I'm delighted with my first purchase from Gessato. We bought a variety of items for our home bar and kitchen. All the products arrived exactly as they appeared in the online photos. I'm certainly going to shop with them again.