I purchased a beautiful chair.......... I purchased a beautiful chair from Gessato. It arrived in good condition and looks fantastic in my home. I also took advantage of a sale they were having so it was great to get a better deal.

exceptional customer service I’ve had a truly exceptional experience with their customer service — clear and prompt communication, and solved my issue immediately. I’d happily (and confidently) purchase from them again!

Unique products, bad customer service Gessato.com is a company that has interesting, unique design ideas and also sells a variety of home and personal goods, However, their customer service and communication stinks. I recently received an order from Gessato that contained the wrong item, which I promptly returned using their pre-paid label. It's been over a month and I have not received my refund despite repeated emails and online chats attempts to contact them, which have been completely unsuccessful. I filed a Better Business Bureau complaint and learned I'm not alone - BBB has multiple similar complaints from customers being completely ignored by the company after receiving incorrect items or no items at all. Buyer beware!

Do NOT purchase from this company Do NOT purchase from this company! Non existent support, very late delivery, defective merchandise. I returned defective product, and got no replacement or refund! I had to dispute the payment through the bank, because they would not respond my many emails. My email is associated with the order. So they are liars too.

I bought an item and never received an order confirmation. I ordered a Diesel by Seletti Cosmic Dinner Plate-Pluto on April 26th, 2023. I never received any confirmation email or order number. I found this odd, so I emailed the contact email on their website, but they never replied. I tried emailing one month later and found that the email might be invalid, and the messages won’t send. I still have no information on my item. I find this extremely unprofessional and frustrating. Yes, they seem to have beautiful things, but I will not recommend purchasing from Gessato. I’m not here to make you guys look bad, but I figured I would hopefully get some answers. Thank you.