I've just upgraded my kitchen arsenal… I've just upgraded my kitchen arsenal with a set of high-end knives from Gessato and I'm seriously impressed. These knives mean business. Exceptional quality, great balance, and they've got a serious edge. The Gessato crew were on the ball throughout. No mess, no fuss, just solid service from start to finish. The whole process was as smooth as a perfectly honed blade.

exceptional customer service I’ve had a truly exceptional experience with their customer service — clear and prompt communication, and solved my issue immediately. I’d happily (and confidently) purchase from them again!

Unique products, bad customer service Gessato.com is a company that has interesting, unique design ideas and also sells a variety of home and personal goods, However, their customer service and communication stinks. I recently received an order from Gessato that contained the wrong item, which I promptly returned using their pre-paid label. It's been over a month and I have not received my refund despite repeated emails and online chats attempts to contact them, which have been completely unsuccessful. I filed a Better Business Bureau complaint and learned I'm not alone - BBB has multiple similar complaints from customers being completely ignored by the company after receiving incorrect items or no items at all. Buyer beware!

My new go to place for special gifts I wanted to buy something special for my father in law who's an architect but I had no idea what to buy. Someone pointed out Gessato. I found a very cool pen and decided to buy. Very satisfied with my purchase and service.

Do NOT purchase from this company Do NOT purchase from this company! Non existent support, very late delivery, defective merchandise. I returned defective product, and got no replacement or refund! I had to dispute the payment through the bank, because they would not respond my many emails. My email is associated with the order. So they are liars too.