I've just upgraded my kitchen arsenal… I've just upgraded my kitchen arsenal with a set of high-end knives from Gessato and I'm seriously impressed. These knives mean business. Exceptional quality, great balance, and they've got a serious edge. The Gessato crew were on the ball throughout. No mess, no fuss, just solid service from start to finish. The whole process was as smooth as a perfectly honed blade.

Great service Received everything we needed in a timely manner, and it matched the website's description. It's a nice touch to receive occasional offers from them. They're my first choice for home decor and gift shopping.

I bought an item and never received an order confirmation. I ordered a Diesel by Seletti Cosmic Dinner Plate-Pluto on April 26th, 2023. I never received any confirmation email or order number. I found this odd, so I emailed the contact email on their website, but they never replied. I tried emailing one month later and found that the email might be invalid, and the messages won’t send. I still have no information on my item. I find this extremely unprofessional and frustrating. Yes, they seem to have beautiful things, but I will not recommend purchasing from Gessato. I’m not here to make you guys look bad, but I figured I would hopefully get some answers. Thank you.

exceptional customer service I’ve had a truly exceptional experience with their customer service — clear and prompt communication, and solved my issue immediately. I’d happily (and confidently) purchase from them again!

Unique products, bad customer service Gessato.com is a company that has interesting, unique design ideas and also sells a variety of home and personal goods, However, their customer service and communication stinks. I recently received an order from Gessato that contained the wrong item, which I promptly returned using their pre-paid label. It's been over a month and I have not received my refund despite repeated emails and online chats attempts to contact them, which have been completely unsuccessful. I filed a Better Business Bureau complaint and learned I'm not alone - BBB has multiple similar complaints from customers being completely ignored by the company after receiving incorrect items or no items at all. Buyer beware!