Still waiting on a mattress The website said most items ship same day. No indication that the mattress was back ordered or out of stock. It’s been 3.5 weeks and still no shipping notification. Customer service is prompt in replying however for two weeks in a row I’ve heard the mattress will ship tomorrow or the next day. I havent had a company take the money at order and not ship the product for this length of time. Setting the expectation up front and billing the customer upon shipping would greatly improve customer experience.

I have been using buckwheat pillows for… I have been using buckwheat pillows for years. Turmerry's pillows are very nice the cover and zipper seem to be of high-quality. My only issue was that there wasn't enough buckwheat hulls in the pillow and I had to order more… But that could just be my preference

LOVE their organic latex 3" mattress… LOVE their organic latex 3" mattress topper. Super soft, not hot at all. Turned our bed from being a bit too soft to just right with a medium support topper. Order with a topper cover and the company will install the cover over topper before they ship... and FAST shipping. Highly recommend!

Fabulous products but... I'm giving this company five stars because I do want them to do well, and I really appreciate them being on point with providing customers with GREAT quality organic products. Their customer service is also really great, and they are good at getting back to me WHEN I email them. However, they don't seem to have any mechanism for letting you know when a product is delayed. So one is sitting there for weeks, if not months, wondering what is happening. They should also indicate on their website when something is not in stock. So, there is lots of room for improvement.

Super comfortable, cloud Very comfortable, we use our topper & waterproof cover over our lovesac sofa/bed. Love the softness of the 3” topper, not hot at night as I thought. Customer service was great, response time super quick. Only 1 issue, after 7mo noticed a crack across the underside center. Most likely caused by the crease of the sofa cushions, even with a sheet beneath the topper still had a tear. Will check with company how to repair it, love, love , love this topper, even with this issue. Really super company!!!!