Topper came quickly Topper came quickly. It was compressed for shipping, no big deal. Getting the tape off, without damaging the mattress topper, was a trial in patience. No odors or issues, seems ok, I do question it’s durability. It was purchased for our Teardrop Camper bed, we only sleep on it about 40 nights a year.

Still waiting on a mattress The website said most items ship same day. No indication that the mattress was back ordered or out of stock. It’s been 3.5 weeks and still no shipping notification. Customer service is prompt in replying however for two weeks in a row I’ve heard the mattress will ship tomorrow or the next day. I havent had a company take the money at order and not ship the product for this length of time. Setting the expectation up front and billing the customer upon shipping would greatly improve customer experience.

Unique Products, Great Customer Service Turmerry offers unique products and I was really happy with the pillow I ordered – the wool base with the buckwheat hull top, both with adjustable filling, is amazing! I initially ordered two pillows, and when the shipping on one pillow was delayed, customer service responded promptly and when I asked for a refund, they responded affirmatively the same day. Recently made our second purchase and we're excited to try everything out!

Top Quality Latex at a Good Price Order was received faster than expected since I am also on the east coast. I have probably purchased 15-20 mattress toppers over the years including many different types of latex (Dunlop and Talalay). The 2" Dunlop in soft that I got from Turmerry was the best in terms of quality and feel. The Dunlop latex that I received from several other suppliers was rubbery, slightly irregular, and took a while to expand. The one from Turmerry popped open to full size immediately, had only a slight and pleasant odor, and was of perfectly uniform consistency. It reminded me of Talalay which is supposed to be the higher quality type and much more expensive. I also got the 1.4" Dunlop egg crate topper in soft which was also of top quality.

Turmerry Perfect service and quick delivery. I was also extremely pleased with my disposable face mask purchase.