Duped and disappointed-Made right I originally purchased the solid latex pillow standard size with high loft and medium firmness. It was way too soft and provided 0 support. I am a 99% side sleeper with severe neck and shoulder pain/issues, as well as a herniated disc in my back. I was able to exchange the pillow for the "firm." What I received feels exactly like the same pillow I exchanged. They do not have any labels, tags, or documentation with the pillows they send. While the customer service team was responsive and shipped the replacement pillow promptly, I am very disappointed with the quality of the products. They have a "1 time" return or exchange policy which is ridiculous and shady. They seem to be manufacturing and shipping 1 type of solid latex pillow but marketing it as several options. The additional information requested by the company has been submitted directly to them. I await a response. Update 2/12- The company made things right.

Unique Products, Great Customer Service Turmerry offers unique products and I was really happy with the pillow I ordered – the wool base with the buckwheat hull top, both with adjustable filling, is amazing! I initially ordered two pillows, and when the shipping on one pillow was delayed, customer service responded promptly and when I asked for a refund, they responded affirmatively the same day. Recently made our second purchase and we're excited to try everything out!

Topper came quickly Topper came quickly. It was compressed for shipping, no big deal. Getting the tape off, without damaging the mattress topper, was a trial in patience. No odors or issues, seems ok, I do question it’s durability. It was purchased for our Teardrop Camper bed, we only sleep on it about 40 nights a year.

Turmerry Perfect service and quick delivery. I was also extremely pleased with my disposable face mask purchase.

Turmerry takes your money and cannot deliver mattresses Turmerry does not have the capacity to produce mattresses for delivery in less than two months. They run out of materials, their production unit does not function efficiently, they cannot fulfill my order even after 2 and a half months and are not able to give a date when it will be shipped. I have never encountered an online business that charges over $1000 for its products, takes a customer's money and cant fulfill an order for over two months. Do not purchase your mattress from Turmerry. There are other latex mattresses that are available that will deliver within 1 week.