Great pillows, great service I've bought three pillows from Turmerry in my first month of discovering the company. I returned the first one, the Wool Neck Contour Pillow, because the piping didn't feel comfortable. I called the company for a return code (I wish that process were a bit easier), and I also had a question about how two alternatives compared. The customer service associate was very friendly and gave me a clear answer. On her advice, I bought the Eggcrate Latex Contour Pillow. That cost less than the one I'd bought before, and I got a discount, so I had enough left over to buy the Shredded Latex Pillow, a bit of a lark because I was really just looking for a contour pillow. I really like the contour pillow, and bonus, I LOVE the shredded latex one. The shipping took a little longer than the big fish in online shopping, but I'm really pleased with the products and the company's responsiveness.

Super comfortable, cloud Very comfortable, we use our topper & waterproof cover over our lovesac sofa/bed. Love the softness of the 3” topper, not hot at night as I thought. Customer service was great, response time super quick. Only 1 issue, after 7mo noticed a crack across the underside center. Most likely caused by the crease of the sofa cushions, even with a sheet beneath the topper still had a tear. Will check with company how to repair it, love, love , love this topper, even with this issue. Really super company!!!!

Duped and disappointed-Made right I originally purchased the solid latex pillow standard size with high loft and medium firmness. It was way too soft and provided 0 support. I am a 99% side sleeper with severe neck and shoulder pain/issues, as well as a herniated disc in my back. I was able to exchange the pillow for the "firm." What I received feels exactly like the same pillow I exchanged. They do not have any labels, tags, or documentation with the pillows they send. While the customer service team was responsive and shipped the replacement pillow promptly, I am very disappointed with the quality of the products. They have a "1 time" return or exchange policy which is ridiculous and shady. They seem to be manufacturing and shipping 1 type of solid latex pillow but marketing it as several options. The additional information requested by the company has been submitted directly to them. I await a response. Update 2/12- The company made things right.

Comfort, health and sustainability with latex I’ve had a medium firm organic latex mattress for a few years. Lately my hips were so painful that I decided to try a topper to see if adding some squish would help alleviate the discomfort. I tried a 3” polyurethane topper: it was typically too warming and had that molding-to-the-body quality that is claustrophobic to me. I discovered Turmerry online; I ordered easily, and at a very reasonable price, a 3” organic latex mattress topper, which arrived within a little over a week. There was no problem even though we live in a deeply rural area. The cushioning of the topper is perfect and I’m enthused that my physical wellbeing is improving because of it. I also have very much enjoyed supporting a company that is using organically grown, sustainable resources.

Turmerry Perfect service and quick delivery. I was also extremely pleased with my disposable face mask purchase.