Turmerry takes your money and cannot deliver mattresses Turmerry does not have the capacity to produce mattresses for delivery in less than two months. They run out of materials, their production unit does not function efficiently, they cannot fulfill my order even after 2 and a half months and are not able to give a date when it will be shipped. I have never encountered an online business that charges over $1000 for its products, takes a customer's money and cant fulfill an order for over two months. Do not purchase your mattress from Turmerry. There are other latex mattresses that are available that will deliver within 1 week.

Turmerry Perfect service and quick delivery. I was also extremely pleased with my disposable face mask purchase.

The products are top notch but..... The products are top notch! But order fulfillment not quite so hot. I have made two orders in the last few months and both were incorrect. One wasn't obvious until after I'd unpacked and trying to stuff a mattress topper that had been vacuum packed back into it's packaging without the right tools wasn't going to happen. In both cases, customer service didn't seem too bothered, stuff happens after all. So DO NOT order stuff with the expectation that you'll actually get to use it right away. Also not impressed with having to leave info about my sleep habits to leave a review on a product on their site. Invasive.

Topper came quickly Topper came quickly. It was compressed for shipping, no big deal. Getting the tape off, without damaging the mattress topper, was a trial in patience. No odors or issues, seems ok, I do question it’s durability. It was purchased for our Teardrop Camper bed, we only sleep on it about 40 nights a year.

Still waiting on a mattress The website said most items ship same day. No indication that the mattress was back ordered or out of stock. It’s been 3.5 weeks and still no shipping notification. Customer service is prompt in replying however for two weeks in a row I’ve heard the mattress will ship tomorrow or the next day. I havent had a company take the money at order and not ship the product for this length of time. Setting the expectation up front and billing the customer upon shipping would greatly improve customer experience.