The shipment arrived with broken tiles… The shipment arrived with broken tiles but the company followed up and sent replacements. I'm impressed that they reached out to make sure everything arrived ok and made good on their product and services.

Easy website, great selection Country floors has a great choice, and purchasing a sample was easy. The sample was sent really quickly and was well packaged. We have received broken samples from other vendors because they hardly packaged them. I had never heard of them prior to this. A Google search found them, or at least their tile. I will now go to their site when looking for something specific.

Reliable Source in the Design Community I'm in the design business and Marble Systems and especially Febrina are reliable sources that always try and succeed at delivering whats expected and promised. They also have a great mix of unique items at almost every level of budget for different client needs.

Best customer service! I am an interior designer in Sonoma, CA and I will make a special trip to Country Floors for the tile selection but more importantly for the customer service, specifically Jim Eruyan who is outstanding. He understands how to work with designers and gets quotes and orders done with incredible speed and accuracy. Highly recommended!

Only half of my order was delivered Only half of my order was delivered. When I inquired about it, someone was helping me via email, and then disappeared. When I followed up, I got an automatic “Out of the office” response.