We receive our mattress and pillows in… We receive our mattress and pillows in a timely manner. The packaging was sturdy and durable. Also, it us incredibly satisfying to take the plastic off and watch the mattress puff up! Sleeping on the bed and pillows is AMAZING!! It is so comfortable! I am a side sleeper, and my back and hips are no longer soar when I wake up. You will not be disappointed with this purchase!!

Happy hips, lower back, and knees After doing a lot of online research and reading many, many reviews, I rolled the dice on getting my first bed-in-a-box and I'm so glad I did. Like several other people have mentioned in reviews, I'd thought some of the aches and pains I was experiencing (both at night while trying to sleep and the next day, upon getting up) were just the inevitable result of getting older. Nope! They were the result of me staying overly attached to a ten year old, 7 to 8 inch thick Tempur-Pedic. My 52 year old bod apparently needs more support than what a foam only mattress of those dimensions can offer, so I went with the Leesa Sapira Hybrid and could actually _feel_ the difference in my body after the very first night, especially in my lower back, hips, and knees. Movement is no longer something I have to think about or take my time with in the morning. I'm not exaggerating when I say that it's like suddenly being ten years younger! Incredibly happy with my purchase.

Love my Leesa!! I am very happy with my purchase of my… I am very happy with my purchase of my LEESA bed. I absolutely love this mattress! It has provided the firm support that i was looking for and dreaming of. I had no issues or concerns with customer service, actually to the contrary my experience was very positive. Polite and friendly staff. I will definitely buy again!

Happy with design of new bed frame (a… Happy with design of new bed frame (a little tough getting the 4th pin installed) but Fed Ex delivery person just dropped it on snowy / wet driveway (never came to door to let us know we had a delivery). Also appeared to me that mattress was coming in same shipment but looks like it may not get here until a week or so later.

Delivery delays, bad communication We timed our mattress delivery for our move-in and there have been delays, which in themselves can happen. What I do not appreciate is the complete lack of communication about it. It is not normal for me to have to call to know why my mattress hasn't arrived. Every time I call, I get different information as well. I have been sleeping on an air mattress for the past two weeks. This is not what I expected from this company.