EweD
GBReceived your mattress is thrifty time Received your mattress is thrifty time, we must say that's a heavy box! Unwrapped, stood back while it exploded and left it to recuperate on its new foundation. We slept well on it these past two nights. I'm happy, husband is, too.
Breanna
GBWe receive our mattress and pillows in… We receive our mattress and pillows in a timely manner. The packaging was sturdy and durable. Also, it us incredibly satisfying to take the plastic off and watch the mattress puff up! Sleeping on the bed and pillows is AMAZING!! It is so comfortable! I am a side sleeper, and my back and hips are no longer soar when I wake up. You will not be disappointed with this purchase!!
Windy
GBThe First Mattress We Love We ordered our Leesa mattress about 2 months ago. It is the first mattress we have ever owned that we LOVE. We have been sleeping so much better, with less aches and pains in the morning. Their website was easy to navigate and make a purchase. Our order was processed, arrived quickly and with no issues. The mattress arrived rolled up in a box, which concerned us at first, but after unrolling it and letting it 'rest' for a day, it was ready to sleep on. We've seriously, never slept so great. Now to find the perfect pillows....
customer
GBThe mattress is ok, customer service not ok The mattress is nice -- But the "white glove" delivery is not acceptable considering how much money you spend. It was delivered in an unmarked cargo truck brought up to my room by two delivery men in packages that were covered in a black soot. So to open the packages the soot got everywhere on my brand new rug then of course the hands were dirty from the soot and so it got onto my mattress. I wrote to complain and they gave such an automated "sorry" reply and something to the effect of "at least the mattress was wrapped." It shows me that delivery is really not something they care about once you order the mattres. Furthermore the delivery team couldn't speak English So I couldn't communicate to them to be careful about the soot and I had to wipe down the packaging and provide them with cleaning materials for themselves -- they set it up without explaining everything and left leaving some packaging material behind. The customer experience was not great. That plus the mattress isn't worth the money.
Stephanie
GBComfortable for Adults Too We’d originally purchased two Naturepedic trundle mattresses for our kids’ new bunk bed. While the kids were fine with the mattresses were not comfortable at all for adults. We decided to try the Leesa mattress for the bottom bunk and it’s so much better! It’s actually really comfortable, so those nights we fall asleep with our kids are cozy for all.