Hickory
GBThe best pillow and quick, free delivery. The Leesa pillow is by by far the most comfortable pillow I have ever had. I have battled insomnia for years, and this pillow does the job sending me off to dreamland and keeping me there for a good night's sleep.
customer
GBThe mattress is ok, customer service not ok The mattress is nice -- But the "white glove" delivery is not acceptable considering how much money you spend. It was delivered in an unmarked cargo truck brought up to my room by two delivery men in packages that were covered in a black soot. So to open the packages the soot got everywhere on my brand new rug then of course the hands were dirty from the soot and so it got onto my mattress. I wrote to complain and they gave such an automated "sorry" reply and something to the effect of "at least the mattress was wrapped." It shows me that delivery is really not something they care about once you order the mattres. Furthermore the delivery team couldn't speak English So I couldn't communicate to them to be careful about the soot and I had to wipe down the packaging and provide them with cleaning materials for themselves -- they set it up without explaining everything and left leaving some packaging material behind. The customer experience was not great. That plus the mattress isn't worth the money.
Scott
GBLove my Leesa!! I am very happy with my purchase of my… I am very happy with my purchase of my LEESA bed. I absolutely love this mattress! It has provided the firm support that i was looking for and dreaming of. I had no issues or concerns with customer service, actually to the contrary my experience was very positive. Polite and friendly staff. I will definitely buy again!
Shannon C.
GBHappy hips, lower back, and knees After doing a lot of online research and reading many, many reviews, I rolled the dice on getting my first bed-in-a-box and I'm so glad I did. Like several other people have mentioned in reviews, I'd thought some of the aches and pains I was experiencing (both at night while trying to sleep and the next day, upon getting up) were just the inevitable result of getting older. Nope! They were the result of me staying overly attached to a ten year old, 7 to 8 inch thick Tempur-Pedic. My 52 year old bod apparently needs more support than what a foam only mattress of those dimensions can offer, so I went with the Leesa Sapira Hybrid and could actually _feel_ the difference in my body after the very first night, especially in my lower back, hips, and knees. Movement is no longer something I have to think about or take my time with in the morning. I'm not exaggerating when I say that it's like suddenly being ten years younger! Incredibly happy with my purchase.
Amy McCoy
GBVery Quick Delivery Our items were delivered promptly and securely. I’m surprised by how quickly Leesa fulfills orders. Second time ordering a mattress etc. from them and still satisfied!