The mattress is ok, customer service not ok The mattress is nice -- But the "white glove" delivery is not acceptable considering how much money you spend. It was delivered in an unmarked cargo truck brought up to my room by two delivery men in packages that were covered in a black soot. So to open the packages the soot got everywhere on my brand new rug then of course the hands were dirty from the soot and so it got onto my mattress. I wrote to complain and they gave such an automated "sorry" reply and something to the effect of "at least the mattress was wrapped." It shows me that delivery is really not something they care about once you order the mattres. Furthermore the delivery team couldn't speak English So I couldn't communicate to them to be careful about the soot and I had to wipe down the packaging and provide them with cleaning materials for themselves -- they set it up without explaining everything and left leaving some packaging material behind. The customer experience was not great. That plus the mattress isn't worth the money.

Leesa helped me choose a great mattress! Leesa helped me choose the right mattress and figure out how to set up my new mattress. We love our new Legend Hybrid, just the right amount of support and "smooshiness!"

We bought our first "bed in box"… We bought our first "bed in box" mattress from Leesa. I used the mattress quiz to choose the right bed for us, and it worked! It was more affordable than traditional mattress and comfortable.

Very Quick Delivery Our items were delivered promptly and securely. I’m surprised by how quickly Leesa fulfills orders. Second time ordering a mattress etc. from them and still satisfied!

So comfortable.. Great service on the delivery. Mattress, OMG so comfortable!! The downside is we don't want to get out of bed in the morning. Regular back ache with our old mattress has completely disappeared!! Love it......