Came quicker than expected Came quicker than expected. Platform bed was fairly straightforward to assemble...and the mattress 'unrolling' went just fine. Only improvement would have been white glove service...manhandling my OLD mattresses was the toughest part!

The best pillow and quick, free delivery. The Leesa pillow is by by far the most comfortable pillow I have ever had. I have battled insomnia for years, and this pillow does the job sending me off to dreamland and keeping me there for a good night's sleep.

Extreme Delivery Delays but They Won't Tell You I haven't received the item I've purchased, a duvet cover, but thought I really should leave a review of the terrible communication and delivery issues with this company. My item will hopefully arrive a full three weeks after ordering with absolutely no communication from the company. I've called and emailed customer service several times, but they cannot help because the communication within the company is departmentalized. The reps don't know what goes on with production. The best answer I got was "the warehouse says they'll try to ship it in the next few days." It's been nearly a month's wait and this little duvet hasn't shipped! I'm on the fence about cancelling because they'll drag their feet with giving the money back. I recommend just gerting one from Ebay or Amazon; they're from thw same factory anyway . . . Save yourself the headache.

I returned the thick Ultra Cool Memory Foam Pillow. This company offers a thicker version of its Ultra Cool Memory Foam pillow allegedly for side sleepers. This pillow is too soft to support my head when I am lying on my side. This product is defective in my view. This pillow also had a strong odor upon opening the airtight plastic bag it was shipped in. I have encountered products packaged in an extra airtight plastic bag before. Those products reeked also.

It really is a great nights sleep It really is a great nights sleep, and far cheaper than a lot of the alternatives. Added to that we were about to move house, and having the mattress delivered in a box meant that was one of the easier things in our flat to move. Would thoroughly recommend