Came quicker than expected Came quicker than expected. Platform bed was fairly straightforward to assemble...and the mattress 'unrolling' went just fine. Only improvement would have been white glove service...manhandling my OLD mattresses was the toughest part!

I returned the thick Ultra Cool Memory Foam Pillow. This company offers a thicker version of its Ultra Cool Memory Foam pillow allegedly for side sleepers. This pillow is too soft to support my head when I am lying on my side. This product is defective in my view. This pillow also had a strong odor upon opening the airtight plastic bag it was shipped in. I have encountered products packaged in an extra airtight plastic bag before. Those products reeked also.

Delivery delays, bad communication We timed our mattress delivery for our move-in and there have been delays, which in themselves can happen. What I do not appreciate is the complete lack of communication about it. It is not normal for me to have to call to know why my mattress hasn't arrived. Every time I call, I get different information as well. I have been sleeping on an air mattress for the past two weeks. This is not what I expected from this company.

Love my Leesa!! I am very happy with my purchase of my… I am very happy with my purchase of my LEESA bed. I absolutely love this mattress! It has provided the firm support that i was looking for and dreaming of. I had no issues or concerns with customer service, actually to the contrary my experience was very positive. Polite and friendly staff. I will definitely buy again!

Comfortable for Adults Too We’d originally purchased two Naturepedic trundle mattresses for our kids’ new bunk bed. While the kids were fine with the mattresses were not comfortable at all for adults. We decided to try the Leesa mattress for the bottom bunk and it’s so much better! It’s actually really comfortable, so those nights we fall asleep with our kids are cozy for all.