Order # 3180340 Hi. I typically only provide good reviews but this has been a frustrating and an infuriating experience. I have emailed you multiple times over a number of weeks to return my purchase but have not got a response. I called your 800 number and was directed by a recording to email you. The purchase is unopened and unused. Just feeling and squeezing the pillow in between my hands was enough to confirm that the advertising was false as it did not feel anywhere like the hotel pillow advertised. Please refer to my email and respond with a return label so we can move on from this unfortunate experience. Thank you.

Was trying to buy a very light weight… Was trying to buy a very light weight quilt that we purchased many years ago at Chateau Elan just north of Alt. Even though we like our purchases it is not the quilt we wanted.

I received my order very quickly I received my order very quickly! Unfortunately, I did a poor job of choosing and the pillow won't work for me. I was sick for 2 weeks after I received it, so haven't returned/reordered yet, but shipping was amazingly fast!

Love our pillows Pillows are great, and customer service and response time was fantastic when I had to make an edit to my order.

The pillows are FLAT and not at all… The pillows are FLAT and not at all like any hotel pillow I've ever used, let alone a great quality feather pillow. I will never buy from your site again. These pillows were poorly represented by the site.