The customer service was wonderful The customer service was wonderful. The Pillows arrived quickly. I had a cervical fusion and have a hard time finding a pillow for my needs. Because of issues with my neck I had to return the pillow. Customer served helped me out for the return. They sent me an email after getting a total refund. I would highly recommend them.

Order # 3180340 Hi. I typically only provide good reviews but this has been a frustrating and an infuriating experience. I have emailed you multiple times over a number of weeks to return my purchase but have not got a response. I called your 800 number and was directed by a recording to email you. The purchase is unopened and unused. Just feeling and squeezing the pillow in between my hands was enough to confirm that the advertising was false as it did not feel anywhere like the hotel pillow advertised. Please refer to my email and respond with a return label so we can move on from this unfortunate experience. Thank you.

Stay in Holiday Inn We stayed in a Holiday Inn recently and fell in love with thier soft pillows. When I asked the from desk about them, they gave me this website and said this is where we get ours. Bingo! We ordered and had them in a couple days! Best pillows around! We sleep so much better now!

The pillows are FLAT and not at all… The pillows are FLAT and not at all like any hotel pillow I've ever used, let alone a great quality feather pillow. I will never buy from your site again. These pillows were poorly represented by the site.

Love our pillows Pillows are great, and customer service and response time was fantastic when I had to make an edit to my order.