NB
GBVery good experience overall Very good experience overall. Viesso offers a wide selection of colors and sizes for a certain rug that I wanted, and I liked having a lot to choose from. The product they sent was well-packaged for shipping. And they were responsive when I needed to make an exchange. I would order from them again.
Tim Huang
GBModern High-End Furniture with Customer Service to Match Travis has been helpful since day one. I had just purchased my first home and was new to purchasing furniture at that scale. I remember reaching out to the chatbot on a Friday evening and Travis not only answered, but took the time to guide me through the different lines/brands of furniture he offered. He wasn't pushy and took time to answer a lot of my newbie homebuyer questions. I really appreciated that. I ended up purchasing a media console and couch. Fast forward to a year later and I had accidentally pulled off a latch. Honestly, I didn't think I was going to get an answer since it's been a year, but Travis immediately responded, contacted the manufacturer and I received a replacement latch within a week. That's insane customer service. I highly recommend buying from Travis; you truly feel like you matter as a customer.
Ryan
GBTHE. BEST. EVER. I originally had never heard of Viesso but found them via Google when looking for a dining room table. They helped me choose the right size and finish, along with some design help on chairs to go with the table but not be too matchy. Throughout the sales and delivery process, their team has always been responsive, and dealing with an educated human for an expensive purchase has been a breath of fresh air. Family and friends who come in our house have all commented on the table; a few of our friends have even bought their furniture from Viesso because of the great experience we have had. They have had an equally positive experience. We did have an issue with the table -- through no fault of Viesso -- which was covered under the manufacturer's warranty. Literally, all I did was send a picture and an email to Viesso and they handled the rest. Easy. Viesso has been the best experience I have ever had with choosing, buying, fixing, etc. of any vendor. I can't sing their praises enough.
sheri ryan
GBWe recently purchased 6 pieces of… We recently purchased 6 pieces of Currant bedroom furniture. We are waiting on our Cal King bed that is in production as I type. Travis has been outstanding on following up and getting us our 2 night tables, side table, dresser and chest of drawers shipped and delivered to us in a very timely manner! It was a pleasure working with Travis and Viesso! Mark and Sheri Ryan Ft. Lauderdale, Florida
Carolyn Monachelli
GBMy contact with Viesso went on for … My contact with Viesso went on for several months, as I was trying to decide which sofa to purchase. Customer Service was most helpful in explaining to me the differences in the products and reassuring me that everything was eco-friendly and non-toxic. I asked many questions & received many answers. When I finally got the sofa I picked, it was too low, so I contact my Viesso rep. again & she suggested we swap out the legs for taller ones. This was done in a matter of a couple of weeks and now I am completely satisfied. My customer service rep. was Amira.