Exceptional I have to say, their customer service is exceptional!! They took their time to answer all my questions. Made my purchase decision easy. Super happy with my new bar stools. Best part is that everyone complements them. Highly recommend.

Bad Service Unfortunately, my experience was the opposite of most I see here. Maybe because I had a return, which was stated to be returnable on the website (or I would not have bought it). Aside from being damage slightly upon arrival (standard these days), at first they would take it back after a restocking fee of $275. Then they flat out refused to take the item back after finding it was damaged (by them or by transport). This is terrible customer service, and Customer Service is why I buy anything anywhere. Lots of other furniture companies are amazing, why would I buy more from this company with this type of service? Good service, and you have a customer for life, and one who buys more furniture than you could imagine.

Just what I wanted Saw a rug in a villa we rented in St. Maarten and fell in love so I had to find it! After doing a internet search I was pleasantly surprised to find Viesso who sold this wonderful rug I had to have. From start to finish it was a great experience and I now enjoy my rug in my own home! :) Thank you!

Best Quality and Service Best Quality and Service Viesso offered the best price on high quality Fermob outdoor furniture, better than we could get locally. But we thought we could pick one up instead of waiting for shipping. Then pandemic problems made everything unavailable. While the local store needed prodding, Viesso remembered our interest and let is know when the table we wanted became available again, then shipped it for free. They gave us personal, attentive service, and we could not be happier. Great selection of beautiful items too -- quality merchandise and great service! San Francisco

One of the worst experiences I've had… One of the worst experiences I've had with a purchase. Customer service is atrocious. Their return policy is misleading and does not state that something like a lamp cannot have been installed. I purchased a Marset Vetra pendant, and not only was the wiring to the ac/dc adapter poorly assembled, but after following the instructions to install (twice, now after I've been told I can't return it) it it is completely lopsided and will not level. Neither Marset nor Viesso has offered any sort of assistance and now i am stuck with an extremely expensive piece of junk. I would have been better off buying something from Amazon.