Edna Kaplan
GBBeware Beware! Viesso does not take returns on some items, but never tells you it's a final sale. They refuse to work with us. We are stuck with an over $500 Papellina rug that, unexpectedly and unlike our other Papellina rugs, is thick at the ends so our front door won't open. We have nowhere else to use it. Brand new, perfect condition, was put immediately back in the box to ship back--only they won't refund us.
Live from SF
GBBest Quality and Service Best Quality and Service Viesso offered the best price on high quality Fermob outdoor furniture, better than we could get locally. But we thought we could pick one up instead of waiting for shipping. Then pandemic problems made everything unavailable. While the local store needed prodding, Viesso remembered our interest and let is know when the table we wanted became available again, then shipped it for free. They gave us personal, attentive service, and we could not be happier. Great selection of beautiful items too -- quality merchandise and great service! San Francisco
Meredith Belber
GBHighest quality and customer service! Couldn't be happier with our new Ethnicraft table and bench! These items are hard to get and Alberto Santana worked closely with us to find and deliver them with amazing white glove service! He was patient, kind and responded to emails within minutes. Viesso and Alberto offer amazing customer service and the highest of quality items. Such professionalism and consistent communication is hard to find. Thank you!
Ann Gary Oliver
GBExceptional customer service and spectacular product I’m mad at myself for not writing his name down, but I believe it was Ryan, who was so incredibly helpful to me during the selection of a small sized Pappelina Asta rug to be used for color selection purposes of tiles, countertops, etc. We are renovating a 1907 home in Portland Maine, and are designing our kitchen and back hallway area around these wonderful rugs! We will be ordering several more once we are ready to move in. I cannot tell you how helpful and easy he was to deal with. Viesso prices are better than your competitors and free shipping was a big Plus as well. Thank you so much! I’ve shown the rug to dozens of friends, contractors, people within the industry and everyone is freaking out about how awesome they are! I hope to send you lots of business. You’re awesome :-)
Raul Hartford
GBBedroom set We ended up buying the Summit Amber bedroom set and were extremely happy with the whole experience. I recommend getting the white glove delivery services. They came in to set up the bedroom set and hauled away all the packaging materials.