James Rohrer Jr
GBJust what I wanted Saw a rug in a villa we rented in St. Maarten and fell in love so I had to find it! After doing a internet search I was pleasantly surprised to find Viesso who sold this wonderful rug I had to have. From start to finish it was a great experience and I now enjoy my rug in my own home! :) Thank you!
Live from SF
GBBest Quality and Service Best Quality and Service Viesso offered the best price on high quality Fermob outdoor furniture, better than we could get locally. But we thought we could pick one up instead of waiting for shipping. Then pandemic problems made everything unavailable. While the local store needed prodding, Viesso remembered our interest and let is know when the table we wanted became available again, then shipped it for free. They gave us personal, attentive service, and we could not be happier. Great selection of beautiful items too -- quality merchandise and great service! San Francisco
Alina
GBGreat Customer Service Viesso representatives are knowledgeable and accessible. They answer the phone which is basically unheard of today do everything they can to help make the buying experience a great one!
Kristina
GBVery bad customer service. Very bad customer service. They don't answer e-mails. It took me almost a week just to find out they don't have the item in their warehouse (after numerous of e-mails and phone calls). But they already took money from my account... I canceled my booking with them. That also wasn't easy process. I'll never shop there again.
Sean
GBOne of the worst experiences I've had… One of the worst experiences I've had with a purchase. Customer service is atrocious. Their return policy is misleading and does not state that something like a lamp cannot have been installed. I purchased a Marset Vetra pendant, and not only was the wiring to the ac/dc adapter poorly assembled, but after following the instructions to install (twice, now after I've been told I can't return it) it it is completely lopsided and will not level. Neither Marset nor Viesso has offered any sort of assistance and now i am stuck with an extremely expensive piece of junk. I would have been better off buying something from Amazon.