My experience with couch-savers was… My experience with couch-savers was great! The live chat was extremely helpful because I wasn’t sure what exact size I needed to buy. She easily helped me figure out where I needed to measure on my couch.

Finally splurged I had been looking at couchsavers for about a month, finally splurged and got an extra 20% off which was great! Everything was user friendly, the videos were very helpful to show the product and measurements helped me pick exactly what I needed for our sectional!

Ordered a 2 seater and a 4 seater only… Ordered a 2 seater and a 4 seater only received 2 seater. Alerted customer service immediately. Followed by a series of back and forth emails, pictures of packaging, etc. only to be told that I had free shipping and they don't cover lost or stolen items (which they determined that fedex says they received both seaters). I guess I'm just out due to no fault of my own. They told me to purchase more items from them and they can offer me a discount!! It took almost two months of waiting before I got anything and when I get it - i'm ripped off! Buyer Beware!!!!

Would be nice to actually receive this… Would be nice to actually receive this item. It’s been over 2 weeks since ordered, with no one from customer service is able to tell me when the item will be delivered. Buyer beware this ships from China (I didn’t realize this when purchased), and it was not communicated that there would be such a shipping delay. When I asked to cancel the order and receive a refund, I was refused. If you need or want something within a reasonable timeframe, shop domestic for now.

Precise knowledge and help when ordering! We will clearly recommend Couchsavers!! So impressed by the precise knowledge and help when ordering! And so clear, immediate and friendly assistance during the freight period! Have just received our package today - looks great - and very much looking forward to testing on the sofa in our summer house :-)