Easy Peasy Navigation through the website was SUPER user friendly. I had no trouble finding information of the products I was searching for. After actually choosing what I wanted it was smooth sailing. Easy Peasy!

Reached out to customer service to get… Reached out to customer service to get their recommendations on size—sent them measurements and a picture of my couch. They recommended a certain size which I then purchased. It took two and a half months to arrive and didn’t fit. They were not willing to assist me in exchanging and instead insisted that I pay shipping to return and a $20 restocking fee meaning I would get less than 50% of my money back. Waste of money, would not recommend!!

Dishonest Dishonest I thought this was somewhere where you could look at course options, turns out they just pick the course for you and get the people selling it to pester you.

Couchsavers cares about their customers Couchsavers is very customer friendly and has been quick to provide updates and answers to my shipment. The people there obviously care about their customers and their needs. I did have an inquiry about my product shipment and my question was answered quickly.

Protection from Puppy PeePee and a Happy Christmas around the Corner! My daughter is bringing her 6 month old puppy home for Christmas and I wanted to be able to RELAX in my new family room and not worry that my beautiful new sectional would be at risk from an accident. The fabric is lovely - water resistant (yay!) and the fit is great. The order process was helpful and easy - I sent a photo to the help line and was advised what pieces to order and I appreciated all of the emails that let me know about the progress of my order. Price and quality are excellent!