Ordered a 2 seater and a 4 seater only… Ordered a 2 seater and a 4 seater only received 2 seater. Alerted customer service immediately. Followed by a series of back and forth emails, pictures of packaging, etc. only to be told that I had free shipping and they don't cover lost or stolen items (which they determined that fedex says they received both seaters). I guess I'm just out due to no fault of my own. They told me to purchase more items from them and they can offer me a discount!! It took almost two months of waiting before I got anything and when I get it - i'm ripped off! Buyer Beware!!!!

Shipping delays... I waited over a month for my order to ship. I understand about the COVID delays. I work in retail sales and have been greatly affected with covid inventory constraints too. However, your website kept advertising 2-3 day shipping and “quick shipping times” all month long. I chatted with tech support 5 times! It took 5 times to escalate my order. It finally shipped but I am still waiting for delivery

Easy Peasy Navigation through the website was SUPER user friendly. I had no trouble finding information of the products I was searching for. After actually choosing what I wanted it was smooth sailing. Easy Peasy!

Finally splurged I had been looking at couchsavers for about a month, finally splurged and got an extra 20% off which was great! Everything was user friendly, the videos were very helpful to show the product and measurements helped me pick exactly what I needed for our sectional!

My experience with couch-savers was… My experience with couch-savers was great! The live chat was extremely helpful because I wasn’t sure what exact size I needed to buy. She easily helped me figure out where I needed to measure on my couch.