Dishonest Dishonest I thought this was somewhere where you could look at course options, turns out they just pick the course for you and get the people selling it to pester you.

I ordered over a year ago with no… I ordered over a year ago with no problem. This time, I ordered over 3 months ago, and despite numerous inquiries where the replies ranged from “your order is packaged and awaiting shipment”, then “it’s backordered” then “shipping is delayed due to Covid, still no cover. I’m on my third time requesting a refund, and will now be disputing this with my bank. This is a terrible company that used to be pretty good.

I ordered my couch covers on November… I ordered my couch covers on November 8th and over 6 weeks later, they still hadn't been sent. The customer service staff were apologetic but nothing ever seemed to move. There was no communication and they keep blaming it on the courriers. I was so beyond frustrated at the lack of transparency and false promises that I ended up cancelling my order. Will order from someone else.

Couchsavers cares about their customers Couchsavers is very customer friendly and has been quick to provide updates and answers to my shipment. The people there obviously care about their customers and their needs. I did have an inquiry about my product shipment and my question was answered quickly.

Great customer care Great customer care, delivery was delayed and I was contacted at every step if the delivery process to make sure I was happy and BBC all went smoothly. I have recommended to a few members of family and friends. Arrived faster than expected! Amber