Great Experience The website was informative and easy to navigate. I received updates reflecting exactly where in the order/payment/shipping process my purchase was at. i received the product quickly and in good condition

Worst company ever We bought a $1,500.00 plus electric fireplace that was delivered on 12/2/23 by FedEx all banged up. The same day we emailed the company letting them know we were not satisfied with the way the product was delivered. We requested an exchange for the same product but this time on perfect condition. However, the only we have received from them has been excuses. They do not want to honor any kind of warranty nor they want to help us out. We have been exchanging emails for 2 months now with no resolution of the problem. They only want me to be patient and keep waiting but they already have my money in their bank account. We even had to open up a dispute through my credit card company in order to get a FULL refund. For all of you reading this review, I am not making this up or exaggerating my experience with this unfair company. My advice to all of you is to find another company even if you have to pay more. Hope you never have to experience what we are going through. By the way, one star is too generous. If I could give them no stars I would.

Great customer service and very… Great customer service and very knowledgable staff. Delivery was lightning fast as well and item came packaged very nice and secure

Kokomo trash chute with cutting board Great experience. My order was delivered in a timely manner with free shipping (and free returns if needed). I haven't installed the item yet. Will update with photos once installed. I would use them again.

After a week my order was still not… After a week my order was still not shipped. With Amazon it would have shipped in a day. Wasn't worth the 10 dollar discount since I haven't received the product nor has it shipped.