Electric Fireplace. I ordered a 36 inch electric fireplace. They said one to two weeks to ship. I received it in exactly two weeks from ordering date. It works great with or without heat and really so beautiful to just look at. Would definitely recommend anyone to purchase one.

Great customer service and very… Great customer service and very knowledgable staff. Delivery was lightning fast as well and item came packaged very nice and secure

I was able to find the item I needed. PROS: I was able to find the item I needed at a reasonable price. The website was easy to navigate and looked great. CONS: The use of third-party companies/apps to manage to track my item was confusing. Especially because there seems to be one free option, but also another company that charges a fee. It was a lot of extra work to understand how to track my item. In addition, there was no way to estimate how long it would take to receive my item before purchasing. This is an important factor, especially around the holidays, in determining if one would like to make the purchase in the first place

I have not received my fireplace it’s… I have not received my fireplace it’s do to arrive this week sometime. But so far I had a very pleasant experience with Hearthmart from the moment I decided to order it to placing the order. Loved the following up emails with all the friendly words. I myself use to work in customer services so great job. Definitely don’t feel I have to worry about reaching out in case I should have a question or concerns. Let’s hope everything will run smoothly with the fireplace but so far 5 stars from me 😉

Great fireplace and service! Arrived quickly and very easy to hang on the wall. Only issue was the box was missing a remote which Hearth Mart's customer care took care of ASAP. Great experience overall with the product and Hearth Mart.