Consider before you order Pros- Filter arrives in good order if one considers the "Cons" Cons- Their shipping department does not provide complete address on package. Which involved contact with UPS, can be cumbersome at best. Happened twice to me! Order more than one or two filters. Shipping department apparently only has boxes for larger quantity and NO material to fill the void. Don't expect an answer from their customer service. I received NO answer on multiple inquiries (on order 23325).

Poor quality - Don't back their products Poor quality I purchased 6 air filters and when I removed the first one from the blower unit, I noticed that the pleats had separated from the frame allowing air past the filter. I noticed one other filter (not used) where the pleats had also separated. I contacted air filters delivered and they said there was nothing they could do about the problem since the order was 2 months old and would not replace the filters.

Ironic that "Delivered" is part of their name I ordered 2 sizes of filters on 1/3/20 and received only half the order 1/12/20. I contacted them and Fedex, and instead of saying that THEY inadvertently shipped only part of the ordered, they lied and said that the boxes got separated, and sent me a NEW TRACKING NUMBER. Why did I get another email from them saying my "order has shipped" and here "is your tracking number"?? At least be honest. I will not be ordering from them again.

Good filters made to order My A/C takes an odd size filter (29 1/2 x 23 1/2) and I can't find a high quality filter in the store. This is my second order with them and these custom made filters are a perfect fit and last 2-3 months. The only issue I had is a delay in knowing how long from ordering before shopping and they were slow to respond to my status update request (their email response came two days after I received the filters and it didn't even indicate shipment was made.) Otherwise, everything was perfect.

I question the MERV ratings on this… I question the MERV ratings on this site. No where on the filter does it state in printed format, what the rating is, yet smacked on the side of the filter is a stamp that says MERV "XX". I don't know enough about filters to know if this is the correct filter but something is certainly fishy with these filters. The filter is constructed poorly with pleats pushed together and I don't see the quality I've seen from other well known brands such as 3M etc. I'm ordering some other lesser MERV filters to compare and will report back.