A 3rd great rug from boutique rugs! Feeling very confident about purchasing from boutiquerugs.com since I’ve hit 3 out of 3 home runs purchasing rugs from this site. Ordered one for our bedroom-gorgeous! One for our dining room-perfect! The 3rd one was for my husband’s office at work. It made (& somehow enlarged the look of) the room! Attractive, soft, sturdy rugs. I won’t bother ordering elsewhere with this rate of success. The reason choosing is easy, I think, is because they list the colors in each rug, the thickness of each rug, and have an array of pictures to show how the rugs look in real rooms. Let’s not forget the great prices!

Above and beyond They addressed a concern that I had with one of the rugs I purchased and, even though I didn’t expect it, they offered compensation. I really appreciated this type of customer service.

WE LOVE OUR NEW RUG WE LOVE OUR NEW RUG! The rug arrived quickly, in perfect condition, and it is BEAUTIFUL. We will 100% be purchasing again. We were nervous to purchase and it took a long time to decide which rug to buy because there were so many great options, but we are so glad we chose this rug. We will likely be purchasing another in the future to change things up from time to time, and we will probably be purchasing runners as well. Don't hesitate-- purchase NOW.

Terrible experience Terrible experience. I purchased the rug and they changed sizes on me during the point of sale. I called the company immediately to cancel the order (2 mins), and they could not stop the process and billed and shipped it to me anyway. Now, I am responsible for paying to ship it back to get a refund. Never do business with boutiquerugs.com

False advertising, not machine washable. The website clearly says that rugs up to 8x10 are machine washable. That's the only reason why I ordered from them. The 8x10 rug I got was not even close to fitting in my large machine. My 8x10 Ruggable rug fits in my washing machine easily. Misleading advertising that led to me purchasing something that didn't have the only feature that I cared about.