Just ordered my first rug from Boutique… Just ordered my first rug from Boutique Rugs and it has been a good experience. The rug arrived in good condition, and in packaging that would be easy to re-use for a return. Luckily, the rug I ordered fit perfectly in our space and I've already gotten many compliments on the rug. My main reason for buying the rug is that it is supposed to be washable. So far, so good!

Quick delivery Quick delivery! Looking forward to this rug lasting me longer than my previous ones. This one’s washable! I wish I knew how to upload a picture of it. It arrived folded but flattened out in about 2 days.

I would not recommend buying from this… I would not recommend buying from this company. Unclear return policy. Item does not look anything like the image online. Poor quality for the price point. $30 return fee, plus they will not send a return shipping label until you send them a photo of the item all packaged up and ready to be shipped back. With the way the items are packaged, it would be very difficult to reuse the packaging the rugs come with. So I needed to buy a rug shipping bag. It cost me $45 in total to return the rug and several days of waiting. Online companies I would purchase from offer a much more streamlined shopping experience.

Middle of the road The rug was very inexpensive, so my expectations were that the rug would have some imperfections. However, this one was much thinner than the last one I purchased and it has some puckering I expect due to how the edging was sewn. Since our family is particularly hard on items this rug works, but is lacking in quality. I was hoping for a bit better quality.

A 3rd great rug from boutique rugs! Feeling very confident about purchasing from boutiquerugs.com since I’ve hit 3 out of 3 home runs purchasing rugs from this site. Ordered one for our bedroom-gorgeous! One for our dining room-perfect! The 3rd one was for my husband’s office at work. It made (& somehow enlarged the look of) the room! Attractive, soft, sturdy rugs. I won’t bother ordering elsewhere with this rate of success. The reason choosing is easy, I think, is because they list the colors in each rug, the thickness of each rug, and have an array of pictures to show how the rugs look in real rooms. Let’s not forget the great prices!