Happy with the rugs, one issue resolved I am very happy with the rugs I bought. There was however an issue with the ordering part. Specifically, I changed my mind on the sizes I purchased and was told I could cancel within an hour of placing the order. I was well within an hour but the computer wouldn't let me cancel. From that point there were multiple other problems but Arthur in customer service got the problems solved and I'm happy with the rugs.

This was my first purchase This was my first purchase. Outdoor 5x7 ish rug. I’ve had a bit of a time getting the corners to lay flat. About two weeks with heavyweight on each corner. The rug was as described and came quickly. I did appreciate the call from customer service last week asking about my experience. Customer service doesn’t exist these days but Boutique has it!! Thank you. I do recommend.

Above and beyond They addressed a concern that I had with one of the rugs I purchased and, even though I didn’t expect it, they offered compensation. I really appreciated this type of customer service.

Most Popular Rug Award goes to… This rug is beautiful and has such a great texture. I am always nervous buying rugs online, but this one did not disappoint. Almost everyone that comes into my homes asks where I got it.

A 3rd great rug from boutique rugs! Feeling very confident about purchasing from boutiquerugs.com since I’ve hit 3 out of 3 home runs purchasing rugs from this site. Ordered one for our bedroom-gorgeous! One for our dining room-perfect! The 3rd one was for my husband’s office at work. It made (& somehow enlarged the look of) the room! Attractive, soft, sturdy rugs. I won’t bother ordering elsewhere with this rate of success. The reason choosing is easy, I think, is because they list the colors in each rug, the thickness of each rug, and have an array of pictures to show how the rugs look in real rooms. Let’s not forget the great prices!