Tigris TGS-2322 Area Rug Disappointment I have ordered at least 5 rugs from here and I have been happy with quality and look of all except my last one (Tigris TGS-2322 Area Rug) It’s really thin and floppy and the material is not good quality. Definitely a disappointment with this one. Shipping could be a little faster too.

Quality and Customer Service Could be Improved UPDATED I purchased a rug which was, at first glance lovely. However, within two months of owning the rug it began to unravel on the edges. I contacted the company and they said they saw no defect and blamed it on the fact that I used the wrong sweeper. The rug has been in storage most of the time because of a move and I’ve swept it maybe twice - being careful to avoid the edges. At first the company said they could provide a $100 gift card, which I wasn't a fan of since I think the best customer service companies would immediately send a replacement (and ask the customer to send back the defective item) After lots of back and forth they agreed to issue a gift card to cover the total cost. In the end I’m fine with that but overall not impressed with how they initially stand behind their product or how easily the rug seam came undone I think going forward I may shop other washable rugs that seem to hold up better to everyday life.

avoid ordering from here avoid ordering from here. rug fell apart within a few months. absolutely horrible customer service. they do not care about their customers.

The rug is beautiful The rug is beautiful, love it! I don’t like that the pad doesn’t fit under my rug, so I’m going to attempt to cut it. And when my dogs wrestle around on the rug, it slides off of the pad easily, so I wonder about just doing away with the pad completely, however, I worry about the rug than slipping around on the wood floor.

A 3rd great rug from boutique rugs! Feeling very confident about purchasing from boutiquerugs.com since I’ve hit 3 out of 3 home runs purchasing rugs from this site. Ordered one for our bedroom-gorgeous! One for our dining room-perfect! The 3rd one was for my husband’s office at work. It made (& somehow enlarged the look of) the room! Attractive, soft, sturdy rugs. I won’t bother ordering elsewhere with this rate of success. The reason choosing is easy, I think, is because they list the colors in each rug, the thickness of each rug, and have an array of pictures to show how the rugs look in real rooms. Let’s not forget the great prices!