Terrible experience Terrible experience. I purchased the rug and they changed sizes on me during the point of sale. I called the company immediately to cancel the order (2 mins), and they could not stop the process and billed and shipped it to me anyway. Now, I am responsible for paying to ship it back to get a refund. Never do business with boutiquerugs.com

This was my first purchase This was my first purchase. Outdoor 5x7 ish rug. I’ve had a bit of a time getting the corners to lay flat. About two weeks with heavyweight on each corner. The rug was as described and came quickly. I did appreciate the call from customer service last week asking about my experience. Customer service doesn’t exist these days but Boutique has it!! Thank you. I do recommend.

Quick delivery Quick delivery! Looking forward to this rug lasting me longer than my previous ones. This one’s washable! I wish I knew how to upload a picture of it. It arrived folded but flattened out in about 2 days.

Above and beyond They addressed a concern that I had with one of the rugs I purchased and, even though I didn’t expect it, they offered compensation. I really appreciated this type of customer service.

WE LOVE OUR NEW RUG WE LOVE OUR NEW RUG! The rug arrived quickly, in perfect condition, and it is BEAUTIFUL. We will 100% be purchasing again. We were nervous to purchase and it took a long time to decide which rug to buy because there were so many great options, but we are so glad we chose this rug. We will likely be purchasing another in the future to change things up from time to time, and we will probably be purchasing runners as well. Don't hesitate-- purchase NOW.