❌DO NOT BUY FROM THIS COMPANY!! ❌DO NOT BUY FROM THIS COMPANY!!! If I could give them zero I would! Mattress is of very poor quality sunken after less that a month, I contacted them to return the mattress as per the 100 night return policy . They send a fake copy of a refund that doesn’t go into your account then just keep ignoring your emails.

Great company. I recently bought a lovely thick topper for my mattress. However for me, it wasn't suitable because of my back. I used the 100 day guarantee and was a little worried it may not be honoured. How wrong I was. I was even given some other options if I wanted them which was lovely. Such a polite honorable company that I would use again and have no hesitation in recommending honestly to anyone else. Well done Inofia. Great company that you are, which makes a nice change 😀

Excellent customer service Excellent customer service, unfortunately the mattress topper I bought was too firm. I contacted their customer support and asked if they could exchange for me as it was in their 100 day policy. They couldn't have been more helpful, sent me details of other ones then dispatched a brand new one which was softer within a few days. Thank you so much

Never turned up Ordered a mattress, shipped in a day, never turned up and out of the blue got a message that it's been refunded. No reasons given. At least it's been refunded....

I ordered a matress I ordered a matress , it took ages to come and they delivered a super king instead of a double, they do not respond to emails and the uk number on the website does not exist, they contacted me once asking for photos to prove I had not opened the package which I hadn’t and I gave photos the same day as requested, and then again they did not respond. So I am left with a mattress that doesn’t fit the bed. The customer service is non existent so for this reason I would not recommend.