Fantastic matress Fantastic matress. No more tossing and turning feel like this will be a life changer. Woke up this morning totally refreshed and no aching lower back. I would describe this matress as heaven on a bed. Superb.

My first mattres in the box Get my first hybrid mattress after 5 days, the mattress comes compressed in a box, which makes it easier to maneuver, although it is quite heavy. I moved it up four flights of stairs to my walkup apartment by myself using the tire flip method, which worked well. The mattress packaging was also pretty intact. After unrolling the mattress in the morning, it was fully expanded and ready to sleep on by night. I didn't notice any strange smells. Initially, the mattress was firmer than I expected, but it has gotten softer and more comfortable over time. The mix of foam and springs provides the perfect level of sink and support, making me feel like I'm sleeping on a cloud. I sleep on my side and back, and don't experience any pressure points or pain in my hips or lower back. I wake up ache-free every morning. Honestly, I sleep so well on mattress that it's like I don't even remember falling asleep. It's really nice how affordable this mattress is, especially considering how comfortable it is. I 100% recommend it to anyone looking for a comfortable, affordable mattress. It's suitable for all body types and sleeping styles, and I'm so glad that I took a chance on it.

Never turned up Ordered a mattress, shipped in a day, never turned up and out of the blue got a message that it's been refunded. No reasons given. At least it's been refunded....

Guarantee not honoured Mattress is less that five years old and springs faulty, customer service do not offer replacement only 25% refund or discount towards another mattress which I would not be accepting. 10 year guarantee is a scam!

Great company. I recently bought a lovely thick topper for my mattress. However for me, it wasn't suitable because of my back. I used the 100 day guarantee and was a little worried it may not be honoured. How wrong I was. I was even given some other options if I wanted them which was lovely. Such a polite honorable company that I would use again and have no hesitation in recommending honestly to anyone else. Well done Inofia. Great company that you are, which makes a nice change 😀