Tracking info given late and item never arrived the customer service on this occasion was not very good. they didn't bother sending tracking information for delivery and when i messaged them it took them several days to respond only for them to say it was apparently was delivered over the weekend when it never even turned up! the tracking information didn't even match up and no response from them to send another mattress. had to raise a dispute with paypal just to get something done with the issue.

I ordered a matress I ordered a matress , it took ages to come and they delivered a super king instead of a double, they do not respond to emails and the uk number on the website does not exist, they contacted me once asking for photos to prove I had not opened the package which I hadn’t and I gave photos the same day as requested, and then again they did not respond. So I am left with a mattress that doesn’t fit the bed. The customer service is non existent so for this reason I would not recommend.

I have already wrote a review but… I have already wrote a review but before I took mattress to tip after few years and no there is no 10yr warrenty. Inside was cheap bit of foam and springs load of rubbish.

For the price and quality, it works for me. For my money, this mattress is great! Certainly not too hard or soft for me. A good bed is obviously important to me and I find this medium-firm is perfect, it is so comfortable and I have the best nights sleep.

Don’t buy from this seller!!!! Good customer service but the delivery still waiting and way beyond the promise ***Slight adjustment! Very bad customer service too! They don’t collect the matteress and I didn’t even open the box