I ordered a matress I ordered a matress , it took ages to come and they delivered a super king instead of a double, they do not respond to emails and the uk number on the website does not exist, they contacted me once asking for photos to prove I had not opened the package which I hadn’t and I gave photos the same day as requested, and then again they did not respond. So I am left with a mattress that doesn’t fit the bed. The customer service is non existent so for this reason I would not recommend.

Not as advertised After a lot of research, I decided to give this mattress a try for my guest bed. The biggest reason was because the website stated that the mattress was made in the USA. The mattress arrives, and a big tacky sticker on the side of the box, says made in China. Disappointed with that! The mattress however is very comfortable, and I am very pleased with!! I would buy another.

Tracking info given late and item never arrived the customer service on this occasion was not very good. they didn't bother sending tracking information for delivery and when i messaged them it took them several days to respond only for them to say it was apparently was delivered over the weekend when it never even turned up! the tracking information didn't even match up and no response from them to send another mattress. had to raise a dispute with paypal just to get something done with the issue.

I have already wrote a review but… I have already wrote a review but before I took mattress to tip after few years and no there is no 10yr warrenty. Inside was cheap bit of foam and springs load of rubbish.

We love this. We love this. The mattress arrived and was easily unpacked. A nice little touch off a box cutter inside the pack, therefore there was no risk of damaging the mattress when unpacking it. It took a little while to fully inflate, as expected. Eventually over a few days it fully inflated. In my opinion, this is the most comfortable mattress I have a pleasure to sleep on. I would highly recommend this for price, quality and comfort. A letter word of warning; it is very very heavy, definitely needs 2 if not 3 people to manoeuvre it into place. Especially if like me, you have a very small house. We wrestled with it to get it up the stairs and over the banister, before we were able to get it in the bedroom, and believe me it took an awful lot of effort, but we'll worth it. 😊. Good luck .