For the price and quality, it works for me. For my money, this mattress is great! Certainly not too hard or soft for me. A good bed is obviously important to me and I find this medium-firm is perfect, it is so comfortable and I have the best nights sleep.

Excellent customer service Excellent customer service, unfortunately the mattress topper I bought was too firm. I contacted their customer support and asked if they could exchange for me as it was in their 100 day policy. They couldn't have been more helpful, sent me details of other ones then dispatched a brand new one which was softer within a few days. Thank you so much

I have already wrote a review but… I have already wrote a review but before I took mattress to tip after few years and no there is no 10yr warrenty. Inside was cheap bit of foam and springs load of rubbish.

❌DO NOT BUY FROM THIS COMPANY!! ❌DO NOT BUY FROM THIS COMPANY!!! If I could give them zero I would! Mattress is of very poor quality sunken after less that a month, I contacted them to return the mattress as per the 100 night return policy . They send a fake copy of a refund that doesn’t go into your account then just keep ignoring your emails.

We love this. We love this. The mattress arrived and was easily unpacked. A nice little touch off a box cutter inside the pack, therefore there was no risk of damaging the mattress when unpacking it. It took a little while to fully inflate, as expected. Eventually over a few days it fully inflated. In my opinion, this is the most comfortable mattress I have a pleasure to sleep on. I would highly recommend this for price, quality and comfort. A letter word of warning; it is very very heavy, definitely needs 2 if not 3 people to manoeuvre it into place. Especially if like me, you have a very small house. We wrestled with it to get it up the stairs and over the banister, before we were able to get it in the bedroom, and believe me it took an awful lot of effort, but we'll worth it. 😊. Good luck .