Very disappointed!! Very disappointed!!! The door I purchased was to be used on a million dollar home but because of totally unsatisfactory 3/4" X 2" white , etched tempered glass markings on each of the 8 lites, I was unable to use the door. When I called Nick's Building Supplies to complain their only response was " we have used that glass supplier for years and had never had a complaint. When I showed my local glass supplier his comment was "that is totally unacceptable ".

Unhappy customer Purchased the Sunrise mahogany door in May 2015 for my new construction house. Closed on the home in Dec. 2015 and shortly thereafter noticed that all 16 panes of double pane glass were leaking and causing them to become cloudy on the inside. Have been trying for years to come to a resolution with Nick's, but have been unsuccessful.

Beware Order door from picture on line that showed a product that was finished. They sent the door unfinished. That wasn't so bad but when I went to inquire I received a rather rude message back. Plus I had to pay an additional $75 when the door was delivered for use of a forklift. All of this may have been disclosed in "fine print", but the experience was less than satisfactory.

Poor customer service Door was delivered with no visible damage. Contractor installed door with precision. One problem, the vented side light wouldn't open. Made several calls to customer service, was told your problem you fix it. When a door costs $ 6,000, it should work as advertised. Don't spend your hard earned money with this company, because they don't care about the customer, once they have your cash. Jim B.

Purchasing from Nick's Building Supply … Purchasing from Nick's Building Supply was great! We needed 6 interior doors for our new home. The big box store could not even come close to the price, let alone quality of Nick's. We bought the 3-Panel shaker in oak. They arrived on time, in perfect condition and we could not be more pleased. Customer service was also exceptional, especially Liz.