Poor customer service Door was delivered with no visible damage. Contractor installed door with precision. One problem, the vented side light wouldn't open. Made several calls to customer service, was told your problem you fix it. When a door costs $ 6,000, it should work as advertised. Don't spend your hard earned money with this company, because they don't care about the customer, once they have your cash. Jim B.

Bad Experience Do not buy a door from Nick’s Building. They are fickle with contracts. Nick’s built us a very pricey custom door and it arrived damaged. Per the contract, we crated it back up and shipped it back to Nick’s. We were then told that the “boss” said to make us a new door, but one week later they told us the other “boss” unilaterally cancelled our contract and refunded our money. No explanation was given after I requested a conversation with an owner; the owners don’t return calls. We are out hundreds of dollars we paid an installer to remove the old door, uncrate the new door, discover the damage on new door, then reinstall my old door. They don’t care.

100% Satisfied with Nick's over decades of business! I've been doing business with Nick's Building since 2007 (dozens of specialty jobs) and have ALWAYS been 100% Satisfied. They have ALWAYS gone the extra mile for me, (as recently as 4Q 2021) so I CAN easily recommend them highly to anyone. Nick's is uniquely positioned to be a one stop shop offering quality, customer service, and incredible value. Call Nick's !

All of the great reviews are justified All of the great reviews are justified. I contacted Nick's Building after seeing their billboard along the highway. The price and selection were far better than anything I was able to find with local companies. The ordering and billing process were seamless, and they followed up with me regularly to update me on the completion date. I am thrilled with the quality of the door, finish, and glass. Highly recommended.

Highly DO NOT recommend this business Highly DO NOT recommend this business. 5K new wood exterior door has water intrusion after the very first rain. The installer confirms the product is defective, improperly waterproofed and sealed. Leaks by the glass panels, leaks by the wood panels. No customer service gesture/solution offered of any kind, claims the insufficient overhang versus the apparent inferior product. No way to contact the management instead being told by customer service they will hang up on me if I were to talk to them anyways. Run arounds for 2 weeks to be able to address this with anyone. Ultimately will be pursing legal action.